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2020 Supreme(Online)(NCDRC) 1055

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
MR. PREM NARAIN, PRESIDING MEMBER
M/S. PERFECTPAC LTD. – Appellant
Versus
UNITED INDIA INSURANCE COMPANY LIMITED – Respondent


Advocates:
For the Appellants/Petitioners:Mr. Sanjay Chaturvedi, AR, Mr. H.S.Bhati, Advocate
For the Respondents: For the Opposite party no.1:Mr. A.K.De, Advocate, Ms. Ananya, Advocate, For the Opposite party No.3:Mr. S.M.Tripathi, Advocate

Table of Content
1. overview of consumer complaint by insured party. (Para 1 , 2)
2. opposition's response and arguments related to surveyor's assessment. (Para 3 , 4)
3. details of claim objections against depreciation and policy terms. (Para 6 , 9 , 10)
4. arguments presented by parties regarding the insurance claim assessment. (Para 7)
5. court's reasoning regarding policy terms and claims. (Para 11 , 12 , 15)
6. court's observations on policy terms and proper claim assessments. (Para 13 , 14)

This consumer complaint has been filed by the complainant M/s. Perfectpac Ltd. against the opposite party United India Insurance Company Limited and two others.

2. The brief facts of the complaint are that the complainant company got its stock, machinery etc. insured for the period 29.3.2012 to 28.3.2013 wherein the sum insured was Rs.7 Crores and 2nd insurance for plant & machinery, furniture/fixture, electrical fitting, etc. for the period 11.4.2012 to 10.4.2013 wherein sum insured was Rs.17,65,00,000/- from OP1. On 23.9.2012 fire broke out in the company’s premises. After informing about the same to OP 1 & 3, complainant filed the claim form with detailed loss to OP1 and claimed amount of Rs.1,

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