NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
ANIL LALE & ANR. – Appellant
Versus
ICICI BANK LIMITED & 2 ORS. – Respondent
ORDER
1. Heard Mr. Sandeep Deshmukh, Advocate, for the complainants, Ms. Chetna Bhalla, Advocate, for opposite party-1 and Mr. S.B. Prabhavalkar, Advocate, for opposite parties-2 and 3.
2. Mr. Anil Lale and Mrs. Bidushi Handique Lale have filed above complaint for quashing demand notices dated 31.05.2019, 20.06.2019, 23.07.2019, 20.08.2019 and Loan Recall Notice dated 07.10.2019, issued by ICICI Bank Limited and directing ICICI Bank Limited to (i) follow the terms and conditions as envisaged in revised home loan sanction letters dated 22.07.2013 and 28.08.2013, (ii) pay Rs. one crore, as compensation for loss of reputation, (iii) pay Rs.25/- lakhs, as the compensation for mental agony and harassment, (iv) pay Rs.10/- lakhs, as the costs of the litigation; and (v) any other relief, which is deemed fit and proper, in the facts of the case.
3. The complainants stated that ICICI Bank Limited (opposite party-1) (the bank) was a banking company, incorporated under the Companies Act, 1956 and engaged in the business of providing loans against property, home loans, financial assistance etc. to the general public. Rajesh Lifespaces Private Limited and Rajsanket Realty Limited (
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