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2022 Supreme(Online)(NCDRC) 1199

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
MR. JUSTICE RAM SURAT RAM MAURYA, PRESIDING MEMBER, DR. INDER JIT SINGH, MEMBER
RAJESH MONGA – Appellant
Versus
HOUSING DEVELOPMENT FINANCE CORPORATION LIMITED – Respondent


Advocates:
For the Appellants/Petitioners:Mr. Sukumar Pattjoshi, Sr. Advocate, Mr. Akshay Dev, Advocate
For the Respondents:Mr. Aniruddha Choudhury, Advocate, Mr. Rohit Tomar, Advocate

Table of Content
1. complaint details and claims for loan management. (Para 1 , 2 , 3)
2. defense arguments against the consumer's claims. (Para 4 , 5 , 6)
3. court's position on consumer definition and contractual obligations. (Para 7 , 8)
4. final ruling based on adherence to contract. (Para 10 , 11)
ORDER

1. Heard Mr. Sukumar Pattjoshi, Sr. Advocate, assisted by Mr. Akshay Dev, Advocate, for the complainant and Mr. Aniruddha Choudhury, Advocate, for the opposite parties.

2. Rajesh Monga has filed above complaint for directing Housing Development Finance Corporation Limited and others (the opposite parties) to (i) refund Rs.17402465/-, with interest, the excess amount realized from the complainant, (ii) pay Rs.150000/-, as the compensation for mental agony and harassment, (iii) to pay Rs.150000/-, as the costs of the litigation and (iv) any other relief, which is deemed fit and proper, in the facts of the case.

3. The complainant stated that Housing Development Finance Corporation Limited (opposite party-1) (for short the HDFC) was a financial institution, incorporated under the Companies Act, 1956, Mr. Chandra Shekhar (opposite party-2) and Mr. S. Ganapathi (opposite party-3) were its D

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