ORDER

1. The present First Appeal (FA) has been filed by the Appellant against Respondents as detailed above, under section 19 of Consumer Protection Act 1986, against the order dated 03.04.2017 of the State Consumer Disputes Redressal Commission Maharashtra (hereinafter referred to as the ‘State Commission’), in Consumer Complaint (CC) no. 111 of 2009 inter alia praying for setting aside the order dated 03.04.2017 of the State Commission. The Appellant was Opposite Party ( OP) No.2 before the State Commission and the respondents were Complainants before the State Commission. The respondents appeared as Caveators on 17.08.2017, therefore no notice was issued to the Respondents. Parties filed Written Arguments / Synopsis on 05.01.2023 (Appellant) and 28.10.2022 (respondents) respectively, Compilation of Case laws have also been filed by the parties on 16.04.2024 and 12.04.2024 respectively. Delay in filing the FA is condoned after considering the reasons stated in IA No. 9049 of 2017 and those adduced during the hearing.

2. Brief facts of the case, as emerged from the FA, Order of the State Commission and other case records are that Original Complainant Smt. G..Sivayogam ( since dec