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2022 Supreme(Online)(NCDRC) 223

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION

NEW DELHI

 

REVISION PETITION NO. 1199 OF 2019

(Against the Order dated 01/11/2018 in Appeal No. 38/2018 of the State Commission Chandigarh)

1. SHIVAM MALHOTRA

S/O. SH. RAKESH MALHOTRA, R/O. H.NO. 599/1, STREET NO. 5, GURUNANAK NAGAR,

PATIALA

PUNJAB

...........Petitioner(s)

Versus

1. MANAGING DIRECTOR, OXL SCHOOL OF MULTIMEDIA & ANR.

CORCORATE OFFICE, OXL FILMS, D-I-502, SHARDAH NAGAR, MALAD (W)

MUMBAI

MAHARASHTRA

2. THE DIRECTOR, OXL SCHOOL OF MULTIMEDIA,

C/O. ORANE INSTITUTE OF BEAUTY & WELLNESS, SCO 232-234, LEVAL III, SECTOR 34-A,

CHANDIGARH

...........Respondent(s)

BEFORE:

&nbsp

HON'BLE MR. JUSTICE R.K. AGRAWAL,PRESIDENT

For the Petitioner :

NEMO

For the Respondent :

Advocates:
For the Petitioner: MR. SHAILENDRA SHARMA & MR. JATINDER K SHARMA
For the Respondent:

ORDER

1.       The present Revision Petition has been filed by the Original Complainant against the Order dated 01.11.2018 passed by the State Consumer Disputes Redressal Commission, UT at Chandigarh (hereinafter referred to as the State Commission) in Appeal No. 38 of 2018, by which the State Commission, while dismissing the Appeal, filed by the Respondents School (hereinafter referred to as the Institute), has partly allowed the Appeal, preferred by the Complainant/Petitioner herein, and issued certain directions, modifying the Order dated 08.02.2018 passed by the District Consumer Disputes Redressal Commission-I, UT at Chandigarh (hereinafter referred to as the District Commission) in the Complaint filed the Complainant/Petitioner herein.  By the said Order, the District Commission had allowed the Complaint and directed the Institute to refund the entire fee of Rs.2,90,000/- as also pay compensation of Rs.50,000/- and litigation costs of Rs.10,000/- to the Complainant/Petitioner herein.  The State Commission has enhanced the compensation of Rs.50,000/-, as directed by the District Commission, to Rs.3,00,000/- and maintained rest of the directions given by the District Commission.

2.       In July, 2013 the Complainant/Petitioner had taken admission in Three Year Degree Course in B.Sc. Multimedia offered by the Institute, for which by November 2015 he had paid fee of Rs.2,90,000/-.  The Institute did not conduct annual examinations and, on pressure from the Students, the Director of the Institute (Opposite Party/Respondent No.2) handed over to the Complainant/Petitioner herein one printed certificate relating of Diploma in Multimedia in December, 2015 whereas he had taken admission in B.Sc. Multimedia.  In December 2015 itself the Institute was closed and shifted to another place where it was running in the name and style of C/o ORANE Institute of Beauty & Wellness at Chandigarh.  When the Complainant/Petitioner approached the Director of the Institute, he was assured that the examinations would be conducted but at the same time it stopped taking classes and closed the Institute.  The Complainant/Petitioner demanded refund of the fee in April, 2016 but the Institute did not refund the fee.  Hence, alleging deficiency in service on the part of the Institute, the Complainant/Petitioner herein filed the Complaint before the District Commission, praying for the reliefs mentioned in the Complaint.

3.       As noted above, the District Commission, while allowing the Complaint, had issued the aforesaid directions to the Institute. 

4.       Feeling aggrieved with the Order passed by the District Commission, both the Parties had filed their respective Appeals before the State Commission.  The State Commission by the Impugned Order has dismissed the Appeal preferred by the Institute and partly allowed the Appeal preferred by the Complainant/Petitioner herein, enhancing the amount of compensation from Rs.50,000/-, as directed by the District Commission, to Rs.3,00,000/-.  Hence, the present Revision Petition by the Complainant.

5.       From a perusal of the Complaint and the Orders passed by the Fora below, I find that the Preliminary Issue as to whether Educational Institutions providing Education and other Incidental Activities to the students come within the purview of the Consumer Protection Act, 1986 or not arises in this Case and the said issue is squarely covered by the decision of a Larger Bench of three Members of this Commission in the case of Manu Solanki and Others Vs. Vinayak Mission University and other connected cases, 1(2020) CPJ, 2010, wherein the Larger Bench has held that Educational matters do not come within the purview of the Consumer Protection Act, 1986 and, therefore, the Complaint is not maintainable. Relevant portion of the Order is reproduced below for ready reference :-  

 

“37.    The following legal issues arise from the submissions made by the rival parties and the  aforenoted decisions of the Hon’ble Supreme

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