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2022 Supreme(Online)(NCDRC) 944

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
SUBHASH CHANDRA, PRESIDING MEMBER
DELHI URBAN SHELTER IMPROVEMENT BOARD – Appellant
Versus
DESH RAJ – Respondent


Advocates:
For the Appellants/Petitioners: NEMO
For the Respondents: IN PERSON

Table of Content
1. nature of complaint concerning flat allotment under the scheme. (Para 1 , 2 , 3)
2. arguments around the delay and compensation related to service deficiency. (Para 4 , 5 , 6)
3. court's observations about service obligations and statutory duties. (Para 7 , 8 , 9)
4. modification of compensation reflects court's decision on reasonableness. (Para 10)
5. final directives on repayment and conditions for compliance. (Para 11)
ORDER

This review petition filed under section 21(b) of the Consumer Protection Act, 1986 (in short, the ‘Act’) assails the order of the State Consumer Dispute Redressal Commission, Delhi (in short, ‘State Commission’) in First Appeal No. 352 of 2010 dated ­­­­21.04.2016 setting aside the order of the District Forum (Central), Delhi (in short, ‘District Forum’) dated 12.04.2010 directing the petitioner to refund the amount of Rs 3,000/- with 18% interest per annum from 27.12.1985 along with compensation of Rs.20,00,000/- to the respondent for harassment and mental agony, to deposit Rs.50,00,000/- in the Consumer Welfare Fund and pay Rs.1,00,000/- towards litigation costs to the respondent.

2. The brief facts of the case are that the Delhi Urban Shelt

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