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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
MR. PREM NARAIN, PRESIDING MEMBER
M/S. CONNAUGHT PLAZA RESTAURANTS LTD. – Appellant
Versus
KAPIL MITRA – Respondent
| Table of Content |
|---|
| 1. consumer participated in a misleading promotional scheme. (Para 1 , 2 , 3 , 4 , 5) |
| 2. allegations of unfair trade practices and resultant compensation. (Para 6 , 8 , 9) |
| 3. jurisdictional limits of the national commission regarding reviewing lower forums' findings. (Para 10) |
| 4. arguments regarding sms charges and their implications. (Para 12 , 13) |
| 5. jurisdiction observations by the national commission. (Para 14 , 15) |
| 6. final ruling on compensation and modification of previous order. (Para 16) |
The present revision petition no.2731 of 2016 has been filed by M/s Cannaught Plaza Restaurants Ltd., against the judgment dated15.06.2016 of the Delhi State Consumer Disputes Redressal Commission, Delhi (‘the State Commission’) in First Appeal no. 352 of 2012.
2. The brief facts of the case are that on 01.09.2005, the complainant/ respondent has participated in the opposite party/ petitioner’s widely published scheme ‘Mc Donald’s Mein Khao Har Bar Prize Le Jao’ by placing two separate orders worth Rs.81/-.On opening the coupon the complainant found the following text:
“Congratulations LUCKY! to get luck (i) open the slot below 20 get the sure shot prize (iii) SMS the sab lucky cod
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