ORDER

Complainant/petitioner opened a Joint Account with his wife with IDBI Bank.  They were issued independent ATM Cards valid upto December 2006.  ATM Card issued to the complainant’s wife was

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replaced because it was malfunctioning.  The new card, so issued, was also replaced because it was also malfunctioning but at this time an ATM-cum-Debit Card was issued.  When the complainant came to know that the bank has started levying fee on the said ATM-cum-Debit Card complainant requested the opposite party to issue him an exclusive ATM Card instead of ATM-cum-Debit Card.  Respondents refused to do so stating that the product was out of operation.  Being aggrieved petitioner filed the complaint before the District Forum seeking a direction to the respondents to refund the sum of Rs.110/- collected towards Debit Card charges and pay a compensation of Rs.95,000/-.

          District Forum allowed the complaint and directed the respondents to pay to the complainant Rs.25,000/- towards compensation within                  six weeks failing which to pay interest @ 9% p.a. on the awarded amount from the date of expiry of the stipulated period of six weeks till realization.

          Respond