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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
NEW DELHI
 
REVISION PETITION NO. 2884 OF 2017
 
(Against the Order dated 02/03/2017 in Appeal No. 391/2014 of the State Commission Punjab)
1. INDIA BULLS HOUSING FINANCE LTD. & ANR.
THROUGH ITS AUTHORIZED REPRESENTATIVE, F-60,MALHOTRA BUILDING,2ND FLOOR, CONNAUGHT PLACE,
NEW DELHI - 110001
2. THE BRANCH MANAGER, INDABULLS HOUSING FINANCE LTD
GURU KASHI MARG,
BATHINDA PUNJAB
...........Petitioner(s)
Versus 
1. BOOTA SINGH SIDHU
S/O RAJ SINGH, R/O P-8, GIANI ZAIL SINGH, COLLAGE OF ENGG & TECHNOLOSY, DABWALI ROAD,
BATHINDA
PUNJAB
2. B) BOOTA SINGH SIDHU
NOW DEAN (ACADEMIC) PUNJAB TECHNICAL UNIVERSITY
JALANDHAR
PUNJAB
...........Respondent(s)

BEFORE: 
 HON'BLE MR. PREM NARAIN,PRESIDING MEMBER

For the Petitioner :
Ms. Kanika Agnihotri, Advocate
Ms. Sneha J., Advocate
For the Respondent :
Mr. Shubham Bhalla, Advocate

Dated : 17 Nov 2017
ORDER

1.      This revision petition has been filed by the petitioner India Bulls Housing Finance Ltd. & anr., against the order dated 02.03.2017 of the State Consumer Disputes Redressal Commission, Punjab, (in short ‘the State Commission’) passed in First Appeal No.391 of 2014.

2.      Brief facts of the case are that the petitioner changed the number of EMIs for repayment of loan taken by the respondent/complainant.  It was alleged by the complainant that the bank has taken unilateral decision without taking consent of the complainant.  The complainant filed a complaint bearing No.CC 340 of 2013 before the District Consumer Disputes Redressal Forum, Bathinda, (in short ‘the District Forum’).  The case was contested by the opposite parties/petitioner on the ground that the number of EMIs can be changed by the bank as per the agreement entered between the parties.  The District Forum after considering the submissions of both the parties allowed the complaint vide its order dated 13.01.2014 as under:-

“10.  Therefore in view of what has been discussed above we are of the considered opinion that there is deficiency in service on the part of the opposite parties.  Hence this complaint is accepted with Rs.10,000/- as cost and compensation against the opposite parties.  The opposite parties are directed to seek the consent from the complainant regarding the increase in the number of instalments or he wants the amount of EMI to be increased.  After seeking his consent, the opposite parties will reschedule the number of installments and amount of EMI after adjusting the amount already paid by the complainant in his loan account and fix the rate of interest as agreed in the loan agreement as per RBI guidelines and furnish him the full detail regarding the increase/decease rate of interest since the date of disbursement of the loan till this order.

        The compliance of this order be done within 45 days from the date of receipt of the copy of this order.”

3.      Aggrieved by the order of the District Forum, the opposite parties/petitioners herein preferred an appeal bearing No.391 of 2014 before the State Commission, which was dismissed vide its order dated 02.03.2017.

4.      Hence the present revision petition.

5.      The learned counsel for petitioners mentioned that there is a provision in the loan agreement that the loaner institution can increase or decrease the number of EMIs based on the prevailing interest rate and for that no consent of the loanee is required.  The learned counsel stated that both the fora below have not appreciated this fact that the court or forum cannot rewrite the agreement in this regard.  Learned counsel further submitted that where the provision for floating  interest/instalments is there in the agreement, it can be unilaterally changed without the consent of the loanee.  Learned counsel stated that this view has been upheld by the Hon’ble Supreme Court in judgment of Indian Bank Vs. Blue Jaggers Estates Ltd. and Ors., AIR 2010 SC 2980, wherein it has been observed:

“16. The argume

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