ORDER

By Aftab Alam, Chairperson –

Reliance Telecom Ltd. is a telecom service provider. It has filed this petition seeking to challenge the imposition of penalty of Rs.1,09,20,000/- by the TERM Cell, Madhya Pradesh for breach of the norms for verification of the Customer Application Forms (CAFs). The penalties pertain to the audit for the months of July, August, September and October, 2012. The TERM Cell asked the petitioner to submit certain number of CAFs as samples for audit for those months. The petitioner was unable to submit a large number of CAFs from among the samples asked for from it. Resultantly, the TERM Cell imposed penalties, presuming all the CAFs that were not submitted before it as non-compliant with the prescribed guidelines and hence, liable to attract penalty. Given below is a table showing the number of CAFs demanded by the TERM Cell in each of the months in question, the number of CAFs which the petitioner was unable to submit and the amounts of penalty imposed, holding those CAFs to be non-compliant with the guidelines.