JUDGMENT

Azmi Ariffin JCA:

The Suit

[1] On 29 January 2020, the Respondent/Plaintiff instituted a claim for negligence and defamation against the Appellant/Defendant in the High Court Kuala Lumpur.

[2] The Respondent's suit was founded on the Appellant's inaccurate credit information about Respondent concerning a debt due to a company known as Webe Digital Sdn Bhd (Webe) (formerly known as Packet One Network Sdn Bhd) leading to a loss of reputation, personal losses as well as business losses.

[3] The Respondent also alleged that the Appellant had breached its duty of care to her in the course of collating, reporting and publishing credit information concerning her to the Appellant's subscribers including financial institutions. Her creditworthiness amongst financial information had been affected by reason of the Appellant giving her a low credit score resulting in her inability to obtain financing from financial institutions

[4] The Respondent further alleged that Appellant defamed her in the course of publishing inaccurate incomplete, misleading and/or outdated credit information concerning the Respondent to third parties.

[5] The claim proceeded to a full trial with the Respondent calli