JUDGMENT
Vazeer Alam Mydin Meera JC:
[1] The plaintiff is a utility company licensed under the
[2] The plaintiffs customer, one EPE Wilson Transformer Sdn Bhd ("EPE"), had by letter dated 3 July 2002 (p 1 of DCB) written to the plaintiff requesting for a reduction in the amount of the bank guarantee furnished as security for payment for power supplied to its premises at Nilai, Negeri Sembilan. Subsequent thereto, as a routine measure, the plaintiffs officers went to EPEs premises on 8 July 2002 and conducted an inspection on the power consumption meter installed thereat. The plaintiff discovered that the meter was faulty and there was an error in the meter reading, which showed a recorded shortage of 66.66% as against EPEs actual usage of electricity. The plaintiffs inspection form confirming this is found at p 2 Bundle A.
[3] The plaintiff then decided that it had to claim for arrears in the undercharged amount from EPE. The plaintiff did a calculation of the correct charges for the period from January 1999 until July 2002 and the shortfall came to RM589,668.80. At a meeting held on 16 January 2003, the plaintiffs District Manager Puan Azlina Bte Abd Rahman (PW3) had explained the aforesaid matter to EPEs representative and a letter of demand dated 16 January 2003 ("LOD") was served on EPE demanding payment of the undercharged amount of RM589,668.80 (see pp 3-5 of Bundle A).
[4] On or about 10 July 2003, the plaintiff had another meeting with EPE, and subsequent thereto, EPE wrote to the plaintiff via letter dated 5 April 2004 appealing for a reduction of the shortfall amount claimed. However, the plaintiff did not reply to that appeal.
[5] The plaintiff then by letter of 17 April 2006 (p 8 Bundle A) instructed and retained the defendant as its solicitors to institute legal proceedings against EPE to recover the shortfall amount. The retainer was accepted by the defendant vide its letter dated 19 April 2006 (pp 9-10 of Bundle A). The defendant took instructions and began drafting the statement of claim. In the interim, vide letter dated 30 November 2006 (p 14 of Bundle A), the plaintiff instructed the defendant to suspend legal proceedings against EPE as the plaintiff was considering an out of court settlement. The plaintiff subsequently vide letter dated 12 Novemebr 2007 (p 15 of Bundle A) instructed the defendant to proceed to file the action against EPE as a settlement could not be reached.
[6] However, only on or about 18 March 2010, did the defendant as solicitors for the plaintiff, file the action against EPE in the Kuala Lumpur High court vide Suit No 22NCC-513-2010 ("the suit") demanding payment of the shortfall sum together with interest and cost.
[7] As events would turn out, upon application by EPE, the suit was struck out by the High court on 2 December 2010 on the grounds that the action was statute barred pursuant to under
[8] Following the striking out of the suit, the plaintiff instituted this action against the defendant for negligence, claiming the sum of RM626,668.80, which comprises the shortfall sum of RM589,668.80; the taxed cost of RM31,000.00 ordered by the various courts to be paid by the plaintiff to EPE as cost in the suit and the related appeals; and the sum of RM6,000.00 being the professional fees paid by the plaintiff to the defendant under the retainer.
[9] The law as