Section 123(c) and 124 of the Railway Claims Tribunal Act, 1987
Subject : Civil Law - Railway Accident Claims
In a significant ruling concerning the rights of rail passengers, the
The case involved the family of the late Sadanand Brahmane, who passed away following a fall inside a train compartment. On January 31, 2024, while traveling on the Bhusawal–Surat Express, Brahmane fell from his upper berth due to a sudden jerk of the train. Despite holding a valid ticket, his family’s subsequent claim for Rs. 8 lakh in compensation was rejected by the Railway Claims Tribunal (RCT), Ahmedabad.
The Tribunal reasoned that because the accident occurred inside the train compartment, it did not strictly qualify as an "untoward incident" under Section 123(c) of the Act. This narrow reading effectively locked the doors of compensation for the deceased's survivors.
The appellants challenged the Tribunal's order, arguing that the legislation—designed to protect the interests of railway passengers—should not be interpreted in a way that defeats its very purpose.
The legal question centered on whether Section 123(c)(2) of the Act could be read in isolation to deny relief when a passenger suffers death or injury within a train. Counsel for the appellants invoked precedent, specifically Union of India v. Narendra Kumar Gupta (2014) , to demonstrate that similar cases previously recognized the liability of the Railways for such incidents.
In its judgment, the High Court of Gujarat sharply criticized the "non-sensitive approach" adopted by the Tribunal. Justice Doshi highlighted that the object of the Railway Claims Tribunal Act is primarily to benefit passengers and should therefore be construed liberally.
The Court clarified that Section 123(c) acts as a widening provision. Even in situations where fault might not be explicitly attributed to the railway's mechanical operation, the presence of a passenger—from the waiting hall to the interior of the coach—brings their safety under the mantle of the Act’s protections.
The judgment provides a stern directive on how such claims should be evaluated:
Observing that the Tribunal failed to consider the Act in its entirety, the High Court quashed the impugned order dated August 12, 2025. The case has been remanded back to the Railway Claims Tribunal with instructions to decide the matter afresh within eight weeks.
This decision serves as a critical reminder that consumer-protective legislation, particularly regarding public services like the Indian Railways, must be interpreted with the welfare of the citizen at the forefront. For legal practitioners, the ruling solidifies the principle that systemic bureaucracy cannot stand in the way of remedial justice for victims of railway accidents.
Railway compensation - Untoward incident - Beneficial legislation - Strict interpretation - Passenger liability
#RailwayClaims #LegalInterpretation
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