The has officially disposed of a filed by Mrigendra Singh, the President of the , following the restoration of his blocked WhatsApp accounts. The proceedings, which centered on the unilateral suspension of the petitioner’s primary professional and business handles, reached a conclusion after the platform’s legal representatives confirmed that the services had been reinstated.
Justice Vishal Mishra, presiding over the matter, noted the submissions made by the counsel representing
. Upon being informed that the account numbers were once again fully operational, the bench determined that the legal dispute no longer required
.
"Counsel appearing for the respondent no. 2 submits that both WhatsApp account numbers of the petitioner are restored and WhatsApp is made functional now,"
the court noted in its order. Consequently, the court concluded,
"Under these circumstances, no further directions are required in the matter. Accordingly, the petition stands disposed off."
Challenges in Digital Professional Communication
The petition had been initiated after Mrigendra Singh experienced a sudden and unexplained suspension of his WhatsApp accounts. For many legal practitioners, these messaging platforms have evolved into critical tools for professional communication, client coordination, and business management. The petitioner had argued that he had relied on these specific numbers for several years to maintain his practice and interact with various stakeholders within the legal ecosystem.
A significant point of contention throughout the litigation was the perceived failure of the platform’s internal grievance redressal mechanisms. Despite the petitioner’s formal attempts to resolve the suspension through these established digital channels, the accounts remained blocked, forcing the petitioner to seek legal recourse under the jurisdiction of the High Court. The petition highlighted the vulnerability of professional services that are heavily dependent on third-party digital infrastructure, asserting that such unilateral actions without sufficient transparency or timely resolution caused significant professional disruption.
Procedural Developments and
The litigation gained momentum during previous hearings when the court directed the to seek instructions regarding the matter. Furthermore, in a step to ensure transparency and proper , the court had ordered the petitioner to serve a copy of the plea to the counsel representing , the parent entity of WhatsApp. This judicial directive ensured that all relevant corporate entities were appraised of the legal challenges brought against their service policies.
During the proceedings, the petitioner was represented by a team led by , assisted by . The was represented by . The legal team representing included Advocates Swati Agarwal, Vaarish K. Sawlani, and Abhijeet Awasthi, while appeared for other respondents. The involvement of multiple legal representatives from the respondent entities underscored the sensitivity of the issues regarding platform accountability and the rights of professional users.
The restoration of the accounts, which occurred while the matter was , effectively addressed the primary grievance of the petitioner. By restoring access, the platform avoided a more extensive judicial inquiry into the underlying reasons for the suspension and the efficacy of its grievance handling protocols.
This case serves as a point of reference for the increasing reliance on digital platforms within the legal profession and the emerging trend of seeking when algorithmic or administrative suspensions disrupt professional work. While the court did not need to issue broader directives regarding platform policy in this specific instance, the case reinforces the importance of accessible and responsive grievance mechanisms for users who utilize these platforms as essential components of their professional practice. With the accounts now functional, the petitioner may resume his professional activities, and the legal challenge has been brought to a close, marking a definitive end to the brief but critical dispute.
account restoration - grievance mechanism