Bombay High Court Rules Arbitrability Not to Be Decided at Appointment Stage

In a significant ruling, the Bombay High Court has reiterated that the question of whether an insurance dispute is ultimately arbitrable need not be decided while appointing an arbitrator under Section 11 of the Arbitration and Conciliation Act, 1996. Justice Amit Borkar held that such substantive objections must be left for the arbitral tribunal to determine.

Dispute Over Policy Repudiation Leads to Arbitration Application

Samraj Gold Exports Private Limited, a manufacturer and exporter of gold jewellery, had obtained a Jewellers Block Insurance Policy from The New India Assurance Co. Ltd. covering losses, including those arising from dishonest acts of employees. The policy had an arbitration clause, Condition No. 19. After the insurer repudiated the claim in February 2020, Samraj Gold filed a consumer complaint before the District Consumer Commission, South Mumbai.

In November 2025, the Consumer Commission left questions of quantification of actual loss, consequential damages, and financial impact open, granting liberty to pursue arbitration. Samraj Gold invoked arbitration in February 2026, but New India Assurance refused to concur, citing a pending appeal before the State Consumer Commission and contending that the dispute fell outside the arbitration clause.

Insurer's Objections: Clause Only for Quantum When Liability Admitted

New India Assurance argued that the arbitration clause—Condition No. 12 of the IAR Policy—was a restricted clause that permitted arbitration only on the quantum of loss when liability was otherwise admitted. Since the insurer had repudiated liability altogether, the clause operated as an exclusion. The insurer also raised issues of limitation, accord and satisfaction, and the doctrine of election, arguing that Samraj Gold had already elected the consumer forum and could not now seek arbitration.

Samraj Gold countered that the scope of inquiry under Section 11 is limited to the existence of an arbitration agreement, and all other questions—including the validity and effect of repudiation—must be decided by the arbitral tribunal.

Court: Limited Inquiry Under Section 11 Confined to Existence of Agreement

Justice Borkar observed that while earlier Supreme Court judgments like United India Insurance v. Hyundai Engineering and Vulcan Insurance v. Maharaj Singh gave weight to restrictive insurance arbitration clauses, the legal position has evolved. Relying on the Supreme Court’s decisions in Ajay Madhusudan Patel, Interplay, In re, and SBI General Insurance v. Krish Spinning, the court noted that Section 11(6-A) confines the court’s examination to the “existence” of an arbitration agreement.

“The Court dealing with appointment of an Arbitrator is not expected to conduct a full trial regarding all disputes raised between the parties,” Justice Borkar said.

The court highlighted that substantive objections requiring examination of evidence must be left to the tribunal. If the referral court enters into a detailed inquiry—such as whether the insurer’s communications amounted to a complete repudiation or whether accord and satisfaction had occurred—it risks usurping the tribunal’s role and leaving a claimant without a forum.

Precedent Shift: Scope of Arbitrator Appointment Narrowed

The court distinguished previous insurance-specific precedents, noting that they interpreted the arbitration clause on its merits. But after Krish Spinning, the referral court’s role is restricted to a prima facie check of whether a written arbitration agreement exists. Here, the existence of Condition No. 12 was undisputed. Therefore, all contested issues—including the applicability of the restrictive clause, the effect of repudiation, limitation, and election—must be raised before and decided by the arbitral tribunal.

All Objections Open for Arbitral Tribunal to Decide

Keeping all rights and contentions open, the court appointed Justice Nitin Jamdar, former Chief Justice of the Kerala High Court, as the sole arbitrator. The tribunal is free to consider objections under Section 16 of the Act regarding its jurisdiction and arbitrability. The court expressly observed that its prima facie observations shall not influence the tribunal’s decision.

Justice Nitin Jamdar Appointed Sole Arbitrator

The Bombay High Court disposed of the arbitration application, directing the parties to appear before the learned sole arbitrator. All issues concerning arbitrability, validity and effect of repudiation, accord and satisfaction, election, limitation, quantum, and merits remain open for the tribunal’s independent determination.

The decision reinforces the pro-arbitration stance that courts should minimise intervention at the appointment stage, leaving complex interpretative and factual disputes to the chosen forum of the parties.