Delhi High Court Sets Aside Ex-Parte Decree Against Nirmaljeet Singh as WhatsApp Service Not Proven

In a ruling that underscores the limits of electronic service of summons, the Delhi High Court has set aside an ex-parte decree against Nirmaljeet Singh, holding that mere WhatsApp transmission to a mobile number does not constitute conclusive proof of service. Justice Manoj Kumar Ohri allowed the appeal, restoring the appellant's right to contest the civil suit subject to payment of Rs.20,000 in costs.

Background of the Dispute

The underlying suit, Civil Suit No.620/2020, was filed by Guljeet Singh (respondent No.1) against Nirmaljeet Singh and others concerning property at 17/6, West Patel Nagar, New Delhi. The suit alleged unauthorized construction on the first floor, seepage damage, and obstruction of access. Owing to the COVID-19 pandemic, summons were attempted via electronic mode. When the appellant failed to appear, he was proceeded ex-parte in June 2022, and an ex-parte decree awarding Rs.10,00,000 in damages and injunctive relief was passed in November 2023.

Appellant’s Claim of No Service

Nirmaljeet Singh approached the trial court under Order IX Rule 13 CPC seeking to set aside the ex-parte decree, asserting that he had never been served with summons and had no knowledge of the proceedings. He claimed to have learned of the decree only in July 2025 through documents received on WhatsApp from respondent No.2. The trial court dismissed his application, holding that he had knowledge of the decree by July 19/22, 2025 and that his application was barred by limitation. The court relied on the process server's report regarding WhatsApp service.

High Court’s Critical Analysis of WhatsApp Service

Before the Delhi High Court, the appellant argued that the electronic communication could not be treated as conclusive proof of service. The process server’s report itself recorded that the call was answered by a third person, Amarjeet Singh, who identified himself as a relative and said he would inform the appellant.

Justice Ohri observed that the material did not justify treating the WhatsApp communication as equivalent to conclusive knowledge of the summons. The court distinguished between transmission and actual receipt, noting that the mere association of a mobile number with the appellant was insufficient to prove due service.

“The existence of the mobile number and the factum of transmission are distinct from proof that the summons were actually received by the appellant. The intervening circumstance of the call being answered by a third person, coupled with the appellant's consistent denial of having received the summons, required a more cautious examination.”

The court further emphasized that the appellant’s case regarding how he came to know about the decree could not be rejected solely on an inference drawn from the electronic record.

Reliance on Precedents

The court referred to the Supreme Court’s decisions in G.P. Srivastava v. R.K. Raizada (2000) and Parimal v. Veena @ Bharti (2011), which held that "sufficient cause" for non-appearance must be considered in a manner advancing substantial justice and that discretion under Order IX Rule 13 must be exercised judiciously based on case-specific facts.

The Decision

Allowing the appeal, Justice Ohri set aside the impugned order dated May 26, 2026, and allowed the application under Order IX Rule 13 CPC. Consequently, the ex-parte judgment and decree of November 3, 2023, were set aside qua the appellant. The court also set aside the consequential order directing release of Rs.2,00,000 in favor of respondent No.1, with the amount to remain deposited or abide by future orders.

The appellant was directed to pay Rs.20,000 in costs to respondent No.1 within four weeks.

This judgment clarifies that electronic service of summons, particularly through WhatsApp, must be carefully examined to establish actual notice, especially when the intended recipient denies receipt and the communication is made through a third party.