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2016 Supreme(SC) 565

SUPREME COURT OF INDIA
Dipak Misra, N.V. Ramana, JJ.
BUNGA DANIEL BABU – Appellant
VERSUS
M/S SRI VASUDEVA CONSTRUCTIONS & ORS – Respondents
CIVIL APPEAL NO.944 OF 2016 (@ Special Leave Petition (Civil) No.1633 of 2015)
Decided on : 22-7-2016

IMPORTANT POINTS
A person who buys goods and uses them himself, exclusively for the purpose of earning his livelihood, by means of self-employment is within the definition of the expression ‘consumer’. Whether a person would fall within the definition of “consumer” or not would be a question of fact in every case.
Title or caption or nomenclature of the instrument/document is not determinative of the nature and character of the instrument/document, though the name usually gives some indication of the nature of the document.

Headnote:(a) Consumer Protection Act, 1986 – Section 2(1)(d) – Consumer – A person who buys goods and uses them himself, exclusively for the purpose of earning his livelihood, by means of self-employment is within the definition of the expression ‘consumer’ – Whether a person would fall within the definition of “consumer” or not would be a question of fact in every case. (Para 12, 14, 18, 19)

       (1994) 4 SCC 225; (1994) 1 SCC 243; (1995) 3 SCC 583; (2000) 1 SCC 512; (1980) 2 SCC 31; (2008) 10 SCC 345; (2015) 2 SCC 669;

       (1981) 3 SCC 156 – Referred

       (b) Interpretation of documents – Title or caption or nomenclature of the instrument/document is not determinative of the nature and character of the instrument/document, though the name usually gives some indication of the nature of the document. (Para 18)

       (c) Consumer Protection Act, 1986 – Section 2(1)(d) – Consumer – MOU – Appellant neither a partner nor a co-adventurer – Has no say or control over construction – Does not participate in the business – Only entitled to a certain constructed area – Held, appellant is a consumer under the Act. (Para 21)

       Facts of the case:

       The appellant is the owner of the plot nos. 102, 103 and 104 in survey no. 13/1A2, Patta no. 48 admeasuring 1347 sq. yards situate at Butchirajupalem within the Visakhapatnam Municipal Corporation.

       The land owner entered into a Memorandum of Understanding with the respondents for development of his land by construction of a multi-storied building comprising of five floors, with elevator facility and parking space. Under the MOU, the apartments constructed were to be shared in the proportion of 40% and 60% between the appellant and the respondent No. 1. Additionally, it was stipulated that the construction was to be completed within 19 months from the date of approval of the plans by the Municipal Corporation and in case of non-completion within the said time, a rent of Rs. 2000/- per month for each flat was to be paid to the appellant. An addendum to the MOU required the respondents to provide a separate stair case to the ground floor. It also required the respondents to intimate the progress of the construction to the appellant and further required the appellant to register 14 out of the 18 flats before the completion of the construction of the building in favour of purchasers of the respondents.

       The plans were approved on 18.05.2004 and it should have been completed by 18.12.2005. However, the occupancy certificates for the 12 flats were handed over to the occupants only on 30.03.2009, resulting in delay of about three years and three months. In addition, the appellant had certain other grievances pertaining to deviations from sanction plans and non-completion of various other works and other omissions for which he claimed a sum of Rs.19,33,193/-. These claims were repudiated by the respondents.

       The appellant approached the District Forum for redressal of his grievances. The District Forum opined that the complainant came under the definition of Consumer. It partly allowed the claim in favour of the appellant-complainant by awarding a sum of Rs. 15,96,000/-towards rent for delayed construction, Rs. 19,800/-as reimbursement of vacant land tax, Rs. 70,000/-as cost for rectification of defects in the premises and Rs. 25,000/-for mental agony. It was further directed that the abovesaid sum shall carry interest @ 9% per annum from the date of filing of the complaint. Cost of Rs. 10,000/-was also awarded.

       The respondent preferred an appeal before the State Commission which came to hold that the appellant-complainant did not come within the ambit of definition of “consumer” under the Act and accordingly dismissed his claims as not maintainable.

       The appellant-complainant invoked the revisional jurisdiction of the National Commission which concurred with the view expressed by the State Commission.

       Finding of the Court:

       Appellant is a consumer.

       Result: Appeal allowed.

JUDGMENT :

Dipak Misra, J.

The assail in the present appeal, by special leave, is to the judgement and order passed by the National Consumer Disputes Redressal Commission, New Delhi (for short “the National Commission”) in Revision Petition No. 258 of 2013 whereby the said Commission has approved the decision of the State Consumer Disputes Redressal Commission, Hyderabad which had reversed the view of the District Consumer Forum that the complainant is a “consumer” within the definition under Section 2(1)(d) of the Consumer Protection Act, 1986 (for brevity, “the Act”) as the agreement of the appellant with the respondents was not a joint venture. The District Forum had arrived at the said decision on the basis of legal principles stated in Faqir Chand Gulati v. Uppal Agencies Pvt. Ltd. and anr., (2008) 10 SCC 345. The State Commission had opined that the claim of the appellant was not adjudicable as the complaint could not be entertained under the Act inasmuch as the parties had entered into an agreement for construction and sharing flats which had the colour of commercial purpose. Thus, the eventual conclusion that the State Commission reached was that the complainant was not a consumer under the Act. The said conclusion has been given the stamp of affirmance by the National Commission.

2. The factual score that is essential to be depicted is that the appellant is the owner of the plot nos. 102, 103 and 104 in survey no. 13/1A2, Patta no. 48 admeasuring 1347 sq. yards situate at Butchirajupalem within the limits of Visakhapatnam Municipal Corporation. Being desirous of developing the site, the land owner entered into a Memorandum of Understanding (for short “the MOU”) with the respondents on 18.07.2004 for development of his land by construction of a multi-storied building comprising of five floors, with elevator facility and parking space. Under the MOU, the apartments constructed were to be shared in the proportion of 40% and 60% between the appellant and the respondent No. 1. Additionally, it was stipulated that the construction was to be completed within 19 months from the date of approval of the plans by the Municipal Corporation and in case of non-completion within the said time, a rent of Rs. 2000/- per month for each flat was to be paid to the appellant. An addendum to the MOU dated 18.07.2004 was signed on 29.04.2005 which, inter alia, required the respondents to provide a separate stair case to the ground floor. It also required the respondents to intimate the progress of the construction to the appellant and further required the appellant to register 14 out of the 18 flats before the completion of the construction of the building in favour of purchasers of the respondents.

3. As the factual matrix would further unfurl, the plans were approved on 18.05.2004 and regard being had to schedule, it should have been completed by 18.12.2005. However, the occupancy certificates for the 12 flats were handed over to the occupants only on 30.03.2009, resulting in delay of about three years and three months. In addition, the appellant had certain other grievances pertaining to deviations from sanction plans and non-completion of various other works and other omissions for which he claimed a sum of Rs.19,33,193/-through notices dated 6.6.2009 and 27.6.2009. These claims were repudiated by the respondents vide communications dated 17.07.2009 and 16.08.2009.

4. Being aggrieved by the aforesaid communications, the appellant approached the District Forum for redressal of his grievances. The District Forum appreciating the factual matrix in entirety framed two issues for determination, which in essence are, whether the complainant was a “consumer” within the definition of Section 2(1)(d) of the Act; and whether there was any deficiency in services on the part of the opposite party. The District Forum after analysing various clauses of the MOU and the addendum and placing reliance on the decision of the Court in Faqir Chand Gulati (supra)

























































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