Mr. Justice V. Balakrishna Eradi, President—This complaint petition has been filed by the well-known Consumer Organisation “Common Cause” seeking redressal of the grievance of air passengers who were put to great amount of inconvenience and hardship on account of disruption of a large number of flights of Air India caused by reason of a sudden strike resorted to by members of the Indian Flight Engineers Association (respondent No. 3) in February, 1993. It is averred in the petition that for a period of about six weeks from February 27,1993, nearly 200 flights normally operated by Air India (respondent No. 2) had to be cancelled due to the strike by its Flight Engineers who are members of the Indian Flight Engineers’ Association (respondent No. 3) and as a result thereof many persons who had booked their journeys by Air India flights were put to great hardship and loss and the image of the Airline which is the National Flag Carrier of this country had severely suffered within the country as well as abroad. In addition, huge loss had been caused by reason of strike to Air India which is a public sector enterprise and such loss is ultimately a loss to the general public.

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