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PUNJAB STATE CONSUMER DISPUTES
REDRESSAL COMMISSION, CHANDIGARH
Honble Mr. Justice A.L. Bahri, President;
Mr. Ram Lal Gupta & Mrs. Gurkanwal Kaur, Members
PARVINDER KAUR & ORS.—Appellants
versus
UNION BANK OF INDIA & ANR.—Respondents
Appeal No. 63 of 1996— Decided on 8.8.1996

Advocates:
Counsel for the Parties :
For the Appellant :Mr. A.S. Bakshi, Advocate.
For the Respondent:Mr. Pradeep Bedi, Advocate.

Alteration in the date of a cheque is not a material alteration unless it affects the liabilities of the parties legally.

Headnote:

CONSUMER PROTECTION ACT - SECTION 2(1)(d) - SECTION 2(1)(g) - SECTION 14(1)(c) - SECTION 15 - SECTION 21 - SECTION 25 - SECTION 27 - SECTION 45 OF THE INDIAN EVIDENCE ACT - BANKING LAW - DISHONOUR OF CHEQUE - ALTERATION OF DATE ON CHEQUE - MATERIAL ALTERATION - DEFICIENCY IN SERVICE - JURISDICTION OF CONSUMER FORUM - REMEDY IN CIVIL COURT - INTERPRETATION OF STATUTES AND RULES - APPLICATION OF LEGAL PRINCIPLES - JUDICIAL PRECEDENTS - SCOPE OF CONSUMER PROTECTION ACT - CONSUMER DISPUTE RESOLUTION - BANKING PRACTICES AND PROCEDURES - NEGOTIABLE INSTRUMENTS - CHEQUES - PAYMENT OF CHEQUES - VALIDITY OF CHEQUES - ALTERATION OF DOCUMENTS - EVIDENCE - EXPERT EVIDENCE - BURDEN OF PROOF - LIMITATION PERIOD FOR ENCASHMENT OF CHEQUES - STALE CHEQUES - FRAUD - CIVIL REMEDIES - JURISDICTION OF CIVIL COURTS - CONSUMER COURTS - APPELLATE JURISDICTION - DISMISSAL OF APPEAL - AFFIRMATION OF LOWER COURT ORDER - LIBERTY TO APPROACH CIVIL COURT - NO ORDER AS TO COSTS.

Fact of the Case:

The complainant, Smt. Parvinder Kaur, and others, legal heirs of Harpal Singh, filed a complaint before the District Forum, Ropar, against the Union Bank of India and P.P.S. Rishi, alleging deficiency in service on the part of the Bank in making payment of a cheque for Rs. 25,000/- to Rishi illegally, as the date of issue of the cheque had been altered, rendering the cheque invalid. Consequently, there was again deficiency in dishonouring the cheque issued by Harpal Singh for Rs. 90,000/-.

Finding of the Court:

The District Forum dismissed the complaint, holding that the complainant could be treated as a consumer and entitled to file the complaint, but relegating them to a remedy in the Civil Court after observing that apparently there appeared to be alteration in the date of the cheque for Rs. 25,000/- but no expert evidence was produced. The allegations of fraud having been committed by Rishi could be decided by leading voluminous evidence.

Issues: 1. Whether the Bank was justified in making payment of the disputed cheques to Rishi? 2. Whether the alteration in the date of the cheque was a material alteration? 3. Whether the Consumer Forum had jurisdiction to decide the allegations of fraud against Rishi? 4. Whether the complainants were entitled to a remedy in the Civil Court?

Ratio Decidendi: 1. The Bank was justified in making payment of the disputed cheque to Rishi as the date of the cheque could be read as 14.9.1990 and there was no material alteration in the cheque. 2. Alteration in the date of the cheque was not a material alteration as it did not affect the liabilities of the parties legally. 3. The Consumer Forum did not have jurisdiction to decide the allegations of fraud against Rishi as these allegations required detailed evidence and could be better adjudicated in a Civil Court. 4. The complainants were entitled to a remedy in the Civil Court, where they could lead detailed evidence to prove their allegations of fraud against Rishi.

Final Decision: The appeal was dismissed, and the order of the District Forum dismissing the complaint was affirmed. However, the complainants were granted liberty to move the Civil Court, if so advised.

ORDER

Mr. Justice A.L. Bahri, President—This appeal is by the complainant Smt. Parvinder Kaur and others, legal heirs of Harpal Singh challenging order of the District Forum, Ropar dated 9.2.1996 dismissing their complaint.

2. Harpal Singh was maintaining a Bank account with Union Bank of India — the opposite party. He also had dealings with opposite party No. 2 P.P.S. Rishi. He had issued a cheque for Rs. 25,000- in favour of Rishi on 14.4.1990. Subsequently, he paid the amount in cash to Rishi but did not collect the cheque. On 25.1.1991, he issued another cheque for Rs. 90,000/- which the Bank dishonoured for want of sufficient funds on 25.1.1991. It was on 25.1.1991 that Harpal Singh was murdered. His legal heirs Smt. Parminder Kaur widow, Jasveen Kaur and Simerleen Kaur minor daughters and Manjit Kaur mother filed the complaint before the District Forum, Ropar against the Bank and Rishi inter-alia alleging deficiency in rendering service on the part of the Bank in making payment of the cheque of Rs. 25,000/- to Rishi illegally as date of issue of the cheque had been altered rendering the cheque as invalid. In consequence, there was again deficiency in dishonouring the cheque issued by Harpal Singh for Rs. 90,000/- Thus in the complaint claim was made to the tune of Rs. 25,000/- as the remaining amount lying in credit to Harpal Singh was paid to the legal heirs on their obtaining a succession certificate. Rishi was proceeded ex-parte and did not file any reply whereas on behalf of the Bank reply was filed denying the allegations made in the complaint. It was asserted that the cheque for Rs. 25,000/- was dated 14.9.1990 and its payment was rightly made. There was no deficiency on their part. Since sufficient amount was not lying in credit, subsequent cheque issued could not be honoured. It was admitted that the amount lying in credit was paid to Smt. Parvinder Kaur on production of succession certificate issued by the Civil Court. On behalf of the complainant Parvinder Kaur made the statement as AW 1 and PW 2 J.P. Goel, Manager of Union Bank of India was also recorded. Affidavit of the complainant Ex. R 2 was also produced. On behalf of the Bank affidavit of J.P. Goel, Manager of the Bank Mohali Branch was produced. The disputed cheque for Rs. 25,000/- in original was produced by the Bank alongwith statement of account Ex. Rl. The District Forum after considering the evidence produced held that the complainant could be treated as a consumer and entitled to file the complaint. However, they were relegated to remedy in the Civil Court after observing that apparently there appeared to be alteration in the date of the cheque for Rs. 25,000/- but no expert evidence was produced. The allegations of fraud having been committed by Rishi could be decided by leading voluminous evidence.

3. Arguments of Counsel for the parties were heard at great length on 30.7.1996 and Counsel for the appellant was directed to file written arguments, the same have been filed and perused.

4. Mr. A.S. Bakshi, Advocate appearing on behalf of the complainant-appellant has argued that since on looking at the cheque, there can be no two opinions that date of the cheque was altered from 14.4.1990 to 14.9.1990, the Bank should not have made payment of the cheque without getting confirmation in writing from the drawee. While referring to Section 45 of the Indian Evidence Act, he has argued that for determining the issue as to whether there is alteration in the document or not expert evidence is not required and the Court can look at the document itself. The aforesaid arguments have not appealed to us. The question for consideration is as to whether the Bank was justified in making payment of the disputed cheques to Rishi. As per affidavit of J.P. Goel, Manager of the Bank, the cheque was presented on 22.1.1991 and the amount was withdrawn and deposited in the credit of the account of Rishi on 23.1.1991. Thus it is obvious that payment under the cheque was not mad








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