Mr. Justice D.P.S. Choudhary, President—Both the appeals have been heard together as they arise out of the common order. This order shall govern both the appeals.

2. Appeal No. 163/2002 has been preferred against the order dated 26.6.2002 passed by District Forum, Darbhanga in Complaint Case No. 61/2002 whereby and whereunder the appellat-O.P. (Department of Tele-communication, Darbhanga) has been directed to provide telephone connection to the complainant-respondent within 45 days and to pay a compensation of Rs. 500/- for mental and physical harassment and intereat at the rate of 8 per cent per annum on the amount deposited as per demand note from the date of its deposit.

3. Appeal No. 101/2004 has been preferred against the order dated 21.1.2004 passed in Execution Case No. 7/2002 arising out of the above mentioned Complaint Case No. 61/2002 whereby and whereunder the appellants have been punished under Section 27 of the Consumer Protection Act for non-compliance of the order passed in the above complaint case and have been sentenced to undergo simple imprisonment for a period of one month and to pay a fine of Rs. 2,000/- and in default one week imprisonment.

4. The brief fact