Mr. Justice V.K. Agrawal, President—This appeal under Section 15 of the Consumer Protection Act, 1986, is directed against the order dated 20.9.2002 in Complaint No. 275/99 by District Consumer Disputes Redressal Forum (hereinafter called the ‘District Forum’ for short) directing the appellants that they would replace the chassis of the vehicle purchased by the complainant/respondent No. 1, and also pay Rs. 10,000 as compensation besides Rs. 1,000 as cost of the complaint.

2. Indisputably, the complainant had purchased a truck ‘Cargo-709’ on 12.3.1996 for self employment, from appellant No. 2 dealer, of the said vehicle. Appellant No. 1 is the manufacturer of the said vehicle. The price of the truck was paid by the complainant/respondent No. 1 after obtaining finance from the respondent No. 2.

3. According to the complainant the warranty on the said vehicle was for a period of 1½ years. It was also averred that the chassis of the said truck cracked within a year of purchase. The complainant informed about it to the dealer the appellant No. 2 on 11.3.1997 by fax and sought replacement of the chassis. It was further averred that though the appellant No. 2 dealer continued to assur