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Raju Nathani – Appellant
Versus
General Manager, Western Railway, Churchgate, Mumbai – Respondent


Smt. Rajyalakshmi Rao, Member - This appeal is filed by Dr. Raju Nathani against Western Railway Administration, Mumbai for enhancement of compensation in the original complaint of 16/93/1639. This appeal has been remanded back and reinstated by the National Commission stating that the order of the State Commission was not justified in dismissing the appeal, because it was not considered on merits but relegated the complainant to take resort to other appropriate forum, under the pretext that, it was not a consumer dispute and needed evidence to be adduced by the parties"

2. This is an appeal by the complainant for enhancement of reliefs given by District forum where respondent was asked to pay Rs. 500/-.

3. Brief facts of the case are that the appellants were travel1ing from Bombay Central at 20.15 hrs on 29-71992 by Saurashtra Mail in second class sleeper coach S/2 berth Nos. 64.65 and 66. The complainant, his wife and old mother aged 62 years came to Bombay Railway Station from Ulhasnagar with 3 piece luggage. His luggage consisted of a big diplomat suit case, a small VIP suit case and VIP vanity box containing 13 tolas of pure gold ornaments, some silver, gold polished ornaments,













































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