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SUPREME COURT OF INDIA
Gyan Sudha Misra, Pinaki Chandra Ghose, JJ.
Surendra Mohan Arora — Appellant
versus
HDFC Bank Ltd. and Others — Respondents
Civil Appeal No.4891 of 2014
(Arising out of Special Leave Petition (Civil) No.14965 of 2013)
Decided on 25-04-2014

IMPORTANT POINT
Regulation 15(2) of Consumer Protection Regulations, 2005 is not ultra vires section 22 and 30 of the Consumer Protection Act, 1986.

Headnote:(a) Consumer Protection Regulations, 2005 – Regulation 15(2) r/w section 22 and 30, Consumer Protection Act, 1986 – Power u/s 22 is not inherent power – Review of its order permissible in case of error apparent on the face of the record – Regulation 15(2) providing for deciding Review petition by circulation – National Commission has power to adopt procedure – Commission not exceeding its jurisdiction in framing Regulation 15(2) – Regulation 15(2) not ultra vires the Act. (Para 11)

        (1967) 2 SCR 625; (1978) 1 SCC 248; (2008) 14 SCC 151; (2011) 2 SCC 258 – Referred

        (b) Advocates Act, 1961 – Section 30 – Counsel for appellant alleging that the National Commission in its Cause List specifically notified that no proxy counsel shall be allowed to make submissions – Claim that it offends section 30 – The Act does not recognise ‘proxy advocate’ – Contention rejected. (Para 11)

        S.L.P. (Criminal) No.9967 of 2011 – Referred

        (c) Constitution of India – Article 226 – Challenge to order of National Commission rejecting review – Allegation of denial of hearing – No request made to Commission for hearing – Petition designed to curtail power of Commission of review by circulation – High Court rightly dismissing writ petition. (Para 12)

       Facts of the case:

        The appellant filed a complaint before the District Forum alleging that HDFC Bank Ltd. indulged in unfair trade practice by failing to provide professional services to the appellant resulting in pre-payment of loan to respondent No.1 whereby it sought to levy a penalty for pre-payment.

       The District Forum held in favour of the appellant.

       Respondent No.1 preferred an appeal against the said order before the State Commission which was dismissed.

        A revision petition was filed before the National Consumer Disputes Redressal Commission which set aside the orders of the District Forum and the State Commission on the basis of the agreements inter se between the parties.

       The appellant filed a review application before the National Commission which was dismissed.

        The appellant filed a writ petition before the High Court praying that Regulation 15 of the Regulations be struck down being ultra vires of the said Act, and further the review application filed by the appellant should be re-heard by the National Commission granting an opportunity to present the case by making oral arguments.

        This writ petition was dismissed.

       Finding of the Court:

        High Court righty dismissed the writ petition.

JUDGMENT

Pinaki Chandra Ghose, J. – Leave granted.

2. This appeal is directed against the judgment dated January 7, 2013 passed by the High Court of Delhi in Writ Petition No. 64 of 2013 dismissing the writ petition filed by the appellant, questioning the vires of Regulation 15 of the Consumer Protection Regulations, 2005 (hereinafter referred to as “the Regulations”) framed under the Consumer Protection Act, 1986 (hereinafter referred to as “the said Act”).

3. The facts of the case briefly are as follows:

(3.1) The appellant filed a complaint before the District Forum under the said Act. The foundation of the filing of such complaint was an allegation made against respondent No. 1 – HDFC Bank Ltd. for indulging in unfair trade practice on the ground of failure to provide professional services to the appellant resulting in pre-payment of loan to respondent No.1 seeking to levy a penalty for pre-payment.

(3.2) By anORDER dated August 2, 2007, the District Forum held in favour of the appellant. Respondent No.1 preferred an appeal against the saidORDER before the State Commission resulting in dismissal by anORDER dated November 19, 2007. A revision petition was filed before the National Consumer Disputes Redressal Commission (hereinafter referred to as “the National Commission”) which set aside theORDERs of the District Forum and the State Commission vide anORDER dated August 14, 2012 on the basis of the agreements inter se between the parties. Being aggrieved, the appellant filed a review application before the National Commission resulting in dismissal by anORDER dated September 24, 2012.

(3.3) Being aggrieved and dissatisfied with the saidORDER, the appellant filed a writ petition under Article 226 of the Constitution of India before the High Court, inter alia, praying that Regulation 15 of the Regulations be struck down on the ground that the said Regulation being ultra vires of the said Act, and further the review application filed by the appellant should be re-heard by the National Commission granting an opportunity to present the case by making oral arguments.

4. Mr. Nikhil Majithia, learned counsel appearing on behalf of the appellant, drew our attention to the Statement of Objects and Reasons of the said Act which is to provide for better protection of interest of consumers and it is towards that objective that Section 22 of the said Act was amended by Act No.62 of 2002 with effect from March 15, 2003, conferring the power of review on the National Commission, which was not available in the original Act. According to him, Regulation 15 is ultra vires Section 22 of the said Act. It is also his contention that by introducing Regulation 15, the National Commission has exceeded its jurisdiction and the power vested in it under Section 30A of the said Act.

5. Section 22 of the said Act reads as follows :

“Section 22. Power of and procedure applicable to the National Commission. — (1) The provisions of sections 12, 13 and 14 and the rules made thereunder for the disposal of complaints by the District Forum shall, with such modifications as may be considered necessary by the Commission, be applicable to the disposal of disputes by the National Commission.

(2) Without prejudice to the provisions contained in sub-section (1), the National Commission shall have the power to review anyORDER made by it, when there is an error apparent on the face of record.”

It is necessary to quote Regulation 15 for our purpose which is as under:

“Regulation 15. Review.—(1) It shall set out clearly the grounds for review.

(2) Unless otherwiseORDERed by the National Commission, an application for review shall be disposed of by circulation without oral arguments, as far as practicable between the same members who had delivered theORDER sought to be reviewed.”

6. It is needless to mention here that the said Regulations were duly published in the Official Gazette dated May 31, 2005 and were so made in pursuance of the power conferred under






















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