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V.K.JAIN
Elgi Equipments Ltd. – Appellant
Versus
Malathi – Respondent


Counsel for the Parties:
For the Petitioner:Ms. Vaishnavi Subrahmanyam, Advocate
For the Respondent No.1:Mr.A. Raj Narayanan, Advocate
For the Respondent No.2: Nemo
For the Respondent No.3:Ms. Mukti Chaudhary, Ms. Prachi Agarwal, Advocates

ORDER

V.K. Jain, Presiding Member—The complainant, who is engaged in the business of Wheel Alignment of the vehicles, as the only source of her income, purchased a Wheel Aligner from the petitioner M/s Elgi Equipments Ltd. on 31.5.2006 for a consideration of Rs.8,77,000. It is alleged that the machine was not in good working condition right from the date of erection and had to be repaired several times. It is alleged that the left side camera was not fit for wheel alignment and went out of order during the period of warranty. The complainant made a complaint in this regard to the petitioner, which asked it to contact Radial Training Centre/Opposite Party No.2. When the complainant contacted the opposite party No.2, it charged a sum of Rs.1,30,000 from her and she was assured that the fault in the machine had been removed. It is further alleged that the right side camera of the machine developed fault on 9.9.2008 on account of defect, which had arisen during the warranty period of the machine. The machine therefore stopped functioning. When the complainant again approached the petitioner/opposite party no.1, she was asked to approach the opposite party No.2 but the defect was not rem




























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