Dr. S.M. Kantikar, Presiding Member—Brief facts are that the complainant, Shri Satendra Kumar, sustained accidental fall at home on 14.06.2012, suffered fracture of right leg. He was admitted in Indraprastha Apollo Hospital (OP 1). Dr. Raju Vaishya (OP-2) operated him on 14.6.2012, and discharged him on 17.6.2012. Thereafter, in the year 2013, on 23.05.2013 complainant again met with an accident and suffered fracture of left leg. He was taken to OP-1 hospital, operated by OP 2 and discharged on 25.5.2013. It is alleged that complainant never recovered fully after surgery, since two years he is unable to walk freely for a long time. Both the surgeries were not successful. The complainant time and again felt late night pain. The rod inserted in right leg got bent in the year 2014. Therefore, on 9.4.2014, another operation was performed by Dr. U. K. Sadhoo at Saket City Hospital, New Delhi. Old rod from the right leg inserted by OP 1 was taken out and complainant was discharged from Saket City Hospital on 12.4.2014 in the stable condition. Again, since January, 2016, complainant is facing severe problem in left leg during walking even with the help of stick. He consulted OP-2 ag