M. Shreesha, Member—Challenge in this Revision Petition under Section 21 (b) of the Consumer Protection Act, 1986 (in short “the Act”) is to the order dated 27.12.2017 passed by the West Bengal State Consumer Disputes Redressal Commission (In short “the State Commission”) in First Appeal No. A/1367/2015. By the impugned order, the State Commission has allowed the Appeal setting aside the order of the District Forum and directed the Revision Petitioner (hereinafter referred to as “Indigo”) to refund of Rs.5,620/- (Rs.9140-Rs.3520) within 45 days along with compensation of Rs.50,000/- with default interest @ 9% p.a. if the amount is not paid within 45 days.

2. The facts in brief are that the Complainant purchased confirmed Air Tickets on 24.11.2012 for his journey from Kolkata to Chennai by flight No. 6E 271 on 16.12.2012 at 6:30 a.m. and Flight No. 6E 277 from Chennai to Kolkata on 18.12.2012 at 8:30 p.m. These tickets were purchased by using International Debit and Shopping Card of State Bank of India and an amount of Rs.9,140/- was debited from the Complainant’s account. On the scheduled date of journey i.e. 16.12.2012, the Complainant had reported in time at the check in co