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2011 Supreme(SC) 597

Inter Globe Aviation Ltd. – Appellant
Versus
N. Satchidanand – Respondent


JUDGMENT

R.V. Raveendran, J.

1. Leave granted. Heard.

2. The Appellant, an aviation company operating an air carrier under the name and style of Indigo Airlines has filed this appeal aggrieved by the judgment of the Andhra Pradesh High Court dated 31.12.2009 dismissing its writ petition challenging the decision of the Permanent Lok Adalat for Public Utility Services, Hyderabad, dated 18.9.2009 awarding Rs. 10,000 as compensation and Rs. 2,000 as costs to the Respondent herein.

Facts found to be not in dispute

3. The Respondent and eight others were booked to travel on Indigo flight No. 6E-301 from Delhi to Hyderabad on 14.12.2007 scheduled to depart at 6.15 a.m. The Respondent reached the airport, obtained a boarding pass and boarded the flight at around 5.45 a.m. Due to dense fog, bad weather and poor visibility at Delhi airport the flight was delayed. An announcement was made that the flight was unable to take off due to dense fog and poor visibility, and that the flight will take off as and when a clearance was given by ATC. As Appellant was a 'low cost carrier' neither snacks nor beverages were offered. However sandwiches were offered for sale and the Respondent purchased a sandwich







































































































































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