ORDER :

MRS. JUSTICE VEENA BIRBAL, PRESIDENT

1. This is an appeal under Section 15 of the Consumer Protection Act (in short, the Act) wherein challenge is made to order dated 20.3.14 passed by the Consumer Dispute Redressal Forum (in short, the District Forum) in Complain Case No. 82/11 whereby the aforesaid complaint has been dismissed.

2. Briefly the facts relevant for the disposal of the present appeal are as under:

The appellant herein i.e. the complainant before the learned District Forum is a proprietor of the firm, namely, M/s. Carewell Pipes having office at 201-202, 2nd Floor, Bhanot Bhavan, Commercial Complex, Azadpur, Delhi. The appellant/complainant had purchased accounting software Tally ERP9 (in short “software”) for his personal use from respondent No. 1/OP-1 i.e. M/s. GSEVEN Computer vide Invoice No. GSCBPL/8/9/803 dated 30.1.2009. The said software was licensed as Tally Gold SN 72314289 and Tally Silver SN 79312013 by respondent No. 2/OP-2. The respondent No. 2/OP-2 is the manufacturer/developer/program-mer of the aforesaid software and sells the same through respondent No. 1/OP-1. The software was purchased at a price of Rs. 54,000. It was alleged that at the time of