Parmod Kumar Madan VS DLF Ltd.

Judicial Analysis Court Copy Headnote Facts Arguments Court observation

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
C. Viswanath, Presiding Member and Ram Surat Ram Maurya, Member
Parmod Kumar Madan and Ors. – Complainants
versus
M/s. DLF Ltd. and Ors. – Opp. Parties
Consumer Case No.1162 of 2017, Consumer Case No.1165 of 2018, Consumer Case No.1256 of 2018, Consumer Case No.1279 of 2018, Consumer Case No.1280 of 2018, Consumer Case No.1282 of 2018, Consumer Case No.1327 of 2018, Consumer Case No.1328 of 2018, Consumer Case No.1329 of 2018, Consumer Case No.1330 of 2018, Consumer Case No.1331 of 2018, Consumer Case No.1332 of 2018, Consumer Case No.1333 of 2018, Consumer Case No.1334 of 2018, Consumer Case No.1363 of 2018, Consumer Case No.1364 of 2018, Consumer Case No.1366 of 2018, Consumer Case No.1367 of 2018, Consumer Case No.1368 of 2018, Consumer Case No.1386 of 2018, Consumer Case No.1393 of 2018, Consumer Case No.1394 of 2018, Consumer Case No.1395 of 2018, Consumer Case No.1428 of 2018, Consumer Case No.1429 of 2018, Consumer Case No.1430 of 2018, Consumer Case No.1655 of 2018, Consumer Case No.2163 of 2017, Consumer Case No.2248 of 2018 and Consumer Case No.417 of 2018
Decided on 22.12.2021

Counsel for the Parties:
For the Complainants:Mr. Karan Dewan, Ms. Sweta Rani, Mr. M.L. Lahoty, Mr. Paban K. Sharma, Mr. Anchit Sripat and Mr. Madhurendra Kumar, Advocates, Mr. Raj Gupta, Proxy Counsel
For the Opp. Parties:Mr. Pinaki Misra, Sr. Advocate, Mr. Ravinder Narain, Mr. Pravin Bahadur, Ms. Seema Sundd, Mr. Siddharth Banthia, Mr. Aditya P.N. Singh, Mr. Snehil Srivastava and Mr. Abhishek S., Advocates

Headnote:
Consumer Protection Act, 1986 – S. 21[Consumer Protection Act, 2019 – S.58] Real Estate – Apartment Buyer’s Agreement – Clause-14 (b) of the Application Form provides for interest @ 15% and 18% per annum for delayed payment – Under clause-16 of the Application Form and clauses-1.6 and 1.7 of the ABA, it has been mentioned that layout plan and ‘super area’ may be changed and such change may increase area up to 10% of ‘super area’, layout plan was changed on the objection of Fire Department. Total price as given in the Application Form and Clause-1.2 provide for escalation charges – Whether Agreement can be termed as one side agreement / null and void Agreement – Agreement cannot be said to be one sided as different rates of interest for delayed payment by the buyer and nominal compensation for delayed possession by the builder, no other clause can be said as arbitrary. [Para 13]
(ii) Consumer Protection Act, 1986 – S. 21[Consumer Protection Act, 2019 – S.58] Real Estate – Apartment Buyer’s Agreement – commitment to endeavour to complete construction within 48 months – Builder completed in 50 months – Whether builder had delayed construction unreasonably – The construction was completed within 50 months as such it cannot be said that the builder had delayed construction unreasonably. So far as offer of possession, it has been offered on 16.03.2018, after completing other formalities. The builder applied for issue of “Occupation Certificate” on 17.02.2017, which was issued on 17.07.2017. In the circumstance and considering the grace period of six months, it cannot be said that the construction and possession was unreasonably delayed – The opposite party is directed to hand over possession after collecting the dues if any and payment of compensation @6% per annum on the amount paid by the complainants from the due date of possession till the date of offer of possession.
[Paras 16, 21]
(iii) Consumer Protection Act, 1986 – S. 21[Consumer Protection Act, 2019 – S.58] Real Estate – Apartment Buyer’s Agreement – amenities as mentioned in the brochure were not complete at the time of offer of possession if amounts to deficiency of Service – buyers cannot be permitted go out of the contract and ask for refund of the money. According the builder, at this time, all the promised amenities are complete and extra amenities viz. multi-purpose hall, library, restaurant, mini theatre, reception area, kid’s club, doctor’s room, salon, open gym, sitting area, kiosks, lobby, driver’s area etc. are in addition to the amenities promised in the agreement and free of cost have also been provided. [Para 21]

ORDER

Heard Mr. M.L. Lahoty, Senior Advocate, for the complainants and Mr. Pinaki Mishra, Senior Advocate, Advocate, for the opposite parties.

2. This bunch of 34 consumer complaints were consolidated. Out of which CC/1415/2018, CC/1281/2018, CC/1365/2018 & CC/2562/2017 were disposed of with the consent of the parties on different dates. Remaining were heard together as in all these cases, the facts and reliefs are similar and have been filed against the same builder and in respect of the flats in same project. For ready reference a chart containing material facts of 34 consumer complaints are given below:-

Sr. No.	CC No. and Complainant Name	Date of Application /Date of Booking of Flat	Sale Price	Amount paid by the buyer on the date of filing of complaint	Possession of Flat offered as stated by opposite party
1.	CC/1162/2017 Pramod Kumar Madan	21.12.2012	13241800	12577245	16.03.2018
	CC/2163/2017 Mili Dingra & Lalit Dhingra	21.12.2012	14078582	12597667	16.03.2018
	CC/417/2018 Sanjay Rao	21.12.2012	12038000	4848485	16.03.2018
	CC/1165/2018 Shilpa Jain	21.12.2012	14986307	8083402	16.03.2018
	CC/1256/2018 Rajendra Kumar Sharma	21.12.2012	14221025	12992490	16.03.2018
	CC/1279/2018 Sant Kumar Manchanda	21.12.2012	14018094	13264652	16.03.2018
	CC/1282/2018 Anshul Agrawal	21.12.2012	12868282	12062312	16.03.2018
	CC/1327/2018 Ms. Puneet Dugal & Mr. Dinesh Anand	21.12.2012	14018094	10562486	16.03.2018
	CC/1328/2018 Arvind Sharma	20.12.2012	14078582	13374108	16.03.2018
	CC/1329/2018 Sandeep Singh	21.12.2012	14078582	13334953	16.03.2018
	CC/1330/2018 Atul Goel	21.12.2012	12812994	12008751	16.03.2018
	CC/1331/2018 Hemraj Singh Rana	21.12.2012	14018094	13270213	16.03.2018
	CC/1332/2018 Suresh Nagpal	21.12.2012	14078582	13311690	16.03.2018
	CC/1333/2018 Ajay Kachru	21.12.2012	12799172	12085027	16.03.2018
	CC/1334/2018 Ketan Kumar Vora & Mr. Sumit Vora	21.12.2012	14018094	13442428	16.03.2018
16.	CC/1280/2018 Dinesh Chahlia	21.12.2012	141163484	13358439	16.03.2018
17.	CC/1363/2018 Mr. Aseem Goyal	26.12.2012	13333782	17419434	16.03.2018
18.	CC/1364/2018 Parveen Bansal & Pankaj Gupta	21.12.2012	14018094	13276352	16.03.2018
19.	CC/1366/2018 Desavatu Chiranjeevi Naik	14.01.2013	14512272	13764642	16.03.2018
20.	CC/1367/2018 Vivek Jain & Mrs. Kavita Jain	21.12.2012	14986307	14276027	16.03.2018
21.	CC/1368/2018 Mrs. Anjana Chaudhary & Ms. Supriya Chaudhary	24.12.2012	14986307	144477447	16.03.2018
22.	CC/1386/2018 Sandeep Juneja	21.12.2012	13313300	13482235	16.03.2018
	CC/1393/2018 Manish Gupta & anr.	21.12.2012	14018094	12597989	16.03.2018
24.	CC/1394/2018 Mrs. Neera Goel & Mr. Pardeep Goel	21.12.2012	14018094	13404749	16.03.2018
25.	CC/1395/2018 Mr. Prakash Mohan Ahuja & Mrs. Ishma Lakhwani	11.11.2013	17100369	15464021	16.03.2018
26.	CC/1428/2018 Sant Kumar Manchanda	21.12.2012	14033216	13278965	16.03.2018
27.	CC/1429/2018 Sant Kumar Manchanda	21.12.2012	14921919	14206769	16.03.2018
28.	CC/1430/2018 Sant Kumar Manchanda	21.12.2012	14921919

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Cases Referred (10)