J. N. Sarma, Member-This appeal is preferred by appellant Postmaster General, Assam Circle, against the award given by the District Consumer Disputes Redressal Forum, Cachar (for short, District Forum) on 29.1.94 in Complaint Case No. 1 of 1990. Respondent herein is late CP Nandi, who was the complainant in the original case in the District Forum.

2. To state briefly the facts of the case are as follows : On 14.9.89 the complainant (respondent herein) sent a letter numbered 979 dated 14.9.89 with valuable documents along with it by speed post from Silchar Head Post Office to his son Shri Joy Nandi (since deceased), a resident student at Telang Memorial Hostel, Church Gate, Bombay. On 28.9.89 the complainant came to know from his son that the said letter with valuable documents was not received by him although it was sent through Speed Post by paying Rs. 20/- only for delivery within 24 hours. This caused much hardship and inconvenience to his son, as a Bank Draft was said to have been enclosed with the letter. The complainant made inquiries in the Post Office at Silchar. In the meantime the letter was returned to the complainant. On 30.9.89 the complainant requested opposite party N

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