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2025 Supreme(All) 2394

IN THE HIGH COURT OF ALLAHABAD, LUCKNOW BENCH
PANKAJ BHATIA, J.
R.S. Filling Station Indian Oil Corporation Ltd. Kheri Thru. Proprietor Amit Singh And Anr. – Petitioners
Versus 
Indian Oil Corporation Ltd. Mumbai Thru. Executive Director And Others – Respondents
Writ C. No. 4944 of 2023
Decided On : 08-04-2025


Advocates Appeared:
For the Petitioners: Abhinav Trivedi, Anshuman Singh, Ashok Kumar Singh, Geetika Yadav, Radhika Singh
For the Respondents: Manish Jauhari.

The court emphasized the necessity of adhering to principles of natural justice in administrative actions, ruling that reliance on undisclosed evidence rendered the termination of the dealership arbitrary.

Headnote:(A) Marketing Discipline Guidelines (MDG) 2012 - Clauses 5.1.4 and 8.2 - Termination of dealership - The petitioner challenged the termination of their dealership by Indian Oil Corporation based on allegations of tampering with dispensing units. The court found that the procedure followed in terminating the dealership violated principles of natural justice, as the clarificatory e-mail relied upon was not disclosed in the show cause notice. The court emphasized that the findings were arbitrary due to inconsistent application of the guidelines in similar cases. (Paras 60 and 61)

(B) Natural Justice - The requirement for fairness in administrative actions - The court held that the failure to provide the petitioner with the clarificatory e-mail and the reliance on personal views without evidence constituted a violation of natural justice. (Paras 48 and 49)

Facts of the case:
The petitioner, a retail outlet dealer, was terminated based on allegations of tampering with dispensing units after inspections revealed suspicious pulsar cards. The petitioner contested the findings, arguing the inspections were flawed and the evidence insufficient. (Paras 3, 7, and 8)

Findings of Court:
The court ruled that the termination orders were quashed due to procedural irregularities and failure to adhere to the principles of natural justice, highlighting the need for consistency in applying guidelines. (Paras 60 and 61)

Issues: The primary issues included whether the termination process adhered to the principles of natural justice and whether the evidence supported the allegations of tampering. (Paras 60 and 61)

Ratio Decidendi: The court concluded that the reliance on undisclosed documents and inconsistent application of guidelines led to an arbitrary decision, necessitating the quashing of the termination orders. (Paras 60 and 61)

Result: The writ petition was allowed, and the termination orders were quashed.

Table of Content
1. the factual background of the dealership and inspection irregularities. (Para 2 , 3 , 4 , 5 , 6 , 7 , 8 , 9 , 10 , 11)
2. arguments regarding procedural violations and evidentiary issues. (Para 20 , 21 , 22 , 23 , 24 , 25 , 26 , 27 , 28 , 29)
3. court's analysis of the mdg provisions and the validity of the termination. (Para 32 , 33 , 34 , 35 , 36 , 37 , 38 , 39 , 40 , 41)
4. court's reasoning against the reliance on the clarificatory email and procedural fairness. (Para 42 , 44 , 45 , 46 , 47 , 48 , 49 , 50 , 51 , 52 , 53 , 54 , 55 , 56 , 57 , 58 , 59 , 60)
5. final ruling quashing the impugned orders. (Para 61)

JUDGMENT :

(Pankaj Bhatia, J.)

1. Heard Ms. Geetika Yadav, learned counsel for the petitioners and Dr L.P. Mishra & Shri Manish Jauhri, learned counsel for the respondents.

2. The present petition has been filed by the petitioner challenging the order dated 12.01.2023 whereby the license of the petitioner for retail outlet dealer of Indian Oil Corporation was terminated as well as the order dated 15.05.2023 by which the appeal preferred against the said order was rejected.

3. The facts, in brief, are that the petitioner was appointed as a retail outlet dealer by Indian Oil Corporation (for short ‘corporation’) by means of an appointment letter dated 02.12.2005 for running a retail outlet at Bariha Taranpur, District Lakhimpur Kheri, which was being run by the petitioner in the name and style of M/S R.S. Filling Station. An agreement was executed in between the parties on 01.04.2006. It is also common ground that the dealership granted to the petitioner is governed by the agreement executed in between the parties and the Marketing Discipline Guidelines (hereinafter referred as “MDG”) issued from time to time.

4. In the month of April, 2017 in pursuance to the directions given by the State Government, inspections were carried out by the authorities as specified in the Government Order across various petrol and diesel outlets and an inspection was also carried out on the petitioner’s outlet on 31.05.2017 by a team of three persons. An inspection report was prepared, which is on record. It is also relevant to note that detailed instructions were issued by the Chief Secretary, State of U.P. vide communication dated 15.06.2017 constituting a team of 5 persons for carrying out the inspections. In the inspection report as prepared, it was recorded that an inspection was carried out and the machines were checked. At the time of inspection, four dispensing units (8 nozzles) were found, out of which 6 nozzles were found in working conditions. From each nozzle, 15 ltrs. each of petrol and diesel were taken out and after inspection, the same were found to be showing proper delivery. 2 nozzles were found to be not in the working conditions. On inspection of pulsar cards of the nozzles, 2 pulsar cards appeared to be suspicious, which were seized and taken into custody and a plastic seal was affixed thereon.

5. Based upon the inspection report dated 31.05.2017, the respondent – corporation issued a letter dated 31.05.2017 calling for the response from the petitioner. The said letter, was termed as “fact finding letter”. It was mentioned that during the inspection following observations were made and the petitioner was called upon to submit his explanation within a period of 15 days as to why action should not be taken as per the MDG/dealership agreement to protect the marketing interest of the corporation:

“2 Pulsar card were found with impression of tempering, due to which 3 Nozzles (2 MS AND 1 HSD) were affected by these 2 Pulsar card.”

6. The petitioner submitted a reply on 15.06.2017 denying the allegations and submitted that no extra chips were found in the machines, the seals of machines were found intact, measurements checked were found in order and the calibration of the machines was done by the Weights and Measurement Officer and a certificate was issued by them, thus, no fault could be attributed to the petitioner.

7.

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