2021 Supreme(Online)(Del) 4371
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
R. K. Agrawal, S.P.M Gopinath, JJ
L.B.S. Group of Education Institute – Appellant
Versus
Construction Industry Development Council – Respondent
Revision Petition No. XXX of 2020
For the Appellants/Petitioners: [Counsel Name]
For the Respondents: [Counsel Name]
Educational institutions do not fall under the Consumer Protection Act, 1986 as they do not render services.
Headnote:This judgment examines if educational institutions fall within the Consumer Protection Act, 1986. The court discusses the complaint of non-issuance of a diploma and the dismissal of earlier orders by the District Forum and State Commission. The court found that educational institutions do not render services within the Act's ambit. The court highlights that previous judgments confirm this interpretation. Therefore, the complaint is dismissed, and both prior orders are set aside.
| Table of Content |
|---|
| 1. complaint details and orders issued by district forum. (Para 1 , 2 , 3 , 4) |
| 2. jurisdiction issues regarding educational institutions. (Para 7) |
| 3. final ruling and complaint dismissal. (Para 9) |
1. The present Revision Petition has been filed under S.21(b) of the Consumer Protection Act , 1986 (hereinafter referred to as the Act) by L.B.S. Group of Education Institute (Opposite Party No. 1 in the Complaint), challenging the Order dated 19.12.2019, passed by the Rajasthan State Consumer Disputes Redressal Commission, Bench No. 1 at Jaipur (herein after referred to as 'State Commission'), whereby First Appeal No. 1275 of 2019, preferred by Construction Industry Development Council (Opposite Party No. 2 in the Complaint) has been dismissed, upholding the Order dated 31.10.2019, passed by the District Consumer Disputes Redressal Forum, Kota, Rajasthan (hereinafter referred to as the District Forum) in Complaint Case No. 268 of 2016. By the said Order, while allowing the Complaint, preferred by the Complainant, Respondent No. 1 herein, the District Forum had held the Complainant eligible to get his Electrical Engineering Diploma of 3 year course of duration 2011-2014 and consequently directed Opposite Parties, including the Petitioner herein, to jointly and severally pay a total amount of Rs.1,05,000 towards compensation for mental displeasure, economic loss and costs, within one month, failing which simple interest @ 9% was awarded on the said amount. In addition, it was also directed by the District Forum that if the Diploma Certificate / Degree is not issued to the Complainant within one month, then from the date of its decision, i.e. 31.10.2019, the Opposite Parties would pay a sum of Rs.1,000 per month till the date of actual delivery to the Complainant.
2. Briefly stated, that the facts giving rise to the present Petition are as follows: According to the Complainant, pursuant to a notice circulated by Assam University (Opposite Party No. 1) and on being selected by Construction Industry Development Council (Opposite Party No. 2) and the Petitioner herein (Opposite Party No. 3), under the direction of Opposite Party No. 1, and on the assurance of getting Diploma Engineering Course in different Branches, vide Enrolment No. 1131010786, the Complainant deposited fees with the Petitioner Institute and took admission in the Polytechnic Diploma Branch Electrical Course in the year 2011. On completion of the Course, Result - cum - Mark Sheet and Provisional Diploma Certificate was issued to the Complainant on 31.1.2015. However, even after depositing the entire fees, the Degree of the Diploma Course was not issued to the Complainant. The Complainant also made several requests in this behalf but all in vain. On account of non - issuance of the Degree, the Complainant was not able to apply for job in government, semi - government and private organizations, which caused him mental agony and financial loss. Alleging deficiency in service on the part of the Opposite Parties, including the Petitioner herein, on the aforesaid counts, the Complainant filed the Complaint before the District Forum.
3. Upon notice, while Opposite Parties No. 1 and 2 filed their respective Written Version before the District Forum, the Petitioner herein (Opposite Party No. 3) did not do so. Opposite Parties No. 1 and 2 denied the allegations levelled by the Complainant and prayed for dismissal of the Complaint.
4. On appreciation of the Evidence adduced before it, the District Forum vide Order dated 31.10.2019 allowed the Complaint and issued the afore - stated directions to the Opposite Parties, including the Petitioner herein.
5. Feeling aggrieved by the Order dated 31.10.2019 passed by the District Forum, Construction Industry Development Council (Opposite Party No. 2) filed the afore - noted Appeal before the State Commission. However, the State Commission vide Order dated 19.12.2019 dismissed the Appeal, upholding the Order dated 31.10.2019, pas