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Consumer Protection Act 1986

(As amended by the Consumer Protection (Amendment) Act, 1993)An Act to provide for better protection of the interests of consumers and for that purpose to make provision for the establishment of Consumer Councils and other authorities for the settlement of the consumers' disputes and for matters connected therewith. STATEMENT OF OBJECTS AND REASONSThe Consumer Protection Bill, 1986 seeks to provide for better protection of the interests of consumers and for that purpose, to make provision for the establishment of Consumer Councils and other authorities for the settlement of consumer disputes and for matters connected therewith. 2. It seeks inter alia, to promote and protect the rights of consumers, such as-- (a) the right to be protected against marketing of goods which are hazardous to life and property; (b) the right to be informed about the quantity, potency, purity standard and price of goods to protect the consumer against unfair trade practices; (c) the right to be assured, where

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S.28 Protection of action taken in good faith
S.1 Short title, extent, commencement and applications
S.2 Definitions
S.3 Act not in derogation of any other Law
S.4 The Central Consumer Protection Council
S.5 Procedure for meetings of the Central Council
S.6 Objects of the Central Council
S.7 The State Consumer Protection Councils
S.8 Objects of the State Council
S.8-A The District Consumer Protection Council
S.8-B Objects of the District Council
S.9 Establishment of Consumers Disputes Redressal Agencies
S.10 Composition of the District Forum
S.11 Jurisdiction of the District Forum
S.12 Manner in which complaint shall be made
S.13 Procedure on admission of complaint
S.14 Finding of the District Forum
S.15 Appeal
S.16 Composition of the State Commission
S.17 Jurisdiction of the State Commission
S.17-A Transfer of cases
S.17-B Circuit Benches
S.18 Procedure applicable to State Commissions
S.18-A X X X
S.19 Appeals
S.19-A Hearing of appeal
S.20 Composition of the National Commission
S.21 Jurisdiction of the National Commission
S.22 Power and procedure applicable to the National Commission
S.22A Power to set aside ex parte orders
S.22-B Transfer of cases
S.22-C Circuit Benches
S.22-D Vacancy in the office of President
S.23 Appeal
S.24 Finality of orders
S.24-A Limitation period
S.24-B Administrative control
S.25 Enforcement of orders of the District Forum, the State Commission or the National Commission
S.26 Dismissal of frivolous or vexatious complaints
S.27 Penalties
S.27-A Appeal against order passed under Section 27
S.28-A Service of notice, etc
S.29 Power to remove difficulties
S.29-A Vacancies or defects in appointment not to invalidate orders
S.30 Power to make Rules
S.30-A Power of the National Commission to make regulations
S.31 Rules and regulations to be laid before each House of Parliament
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