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2021 Supreme(Online)(Del) 4483

DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
Not Mentioned, Not Mentioned
Manisha Gosain v. Ocus Skyscrapers Realty Ltd.
Complaint No. 581 of 2017



Purchase designation as 'consumer' hinges on intent of use; ownership for profit does not automatically exclude consumer protection.

Headnote:(A) Consumer Protection Act, 1986 - Definition of 'Consumer'- Exclusion of buyers for 'commercial purposes' - The Opposite Party argued that the complainant is not a consumer as the purchase was meant for profit; the court reiterated that determination depends on the intended use of the purchased unit and the necessity of proof from the Opposite Party to establish 'commercial purpose'. (Paras 15-16, 19, 23)

(B) Deficiency of services - The court found no deficiency on part of the Opposite Party despite allegations; it was determined that the Opposite Party had the necessary sanctions for the project from the competent authority. (Paras 24)

Facts of the case:
The complainant booked a commercial unit in a project by the Opposite Party, made payments, and later filed a complaint when the Opposite Party allegedly failed to secure the required approvals for construction.

Findings of Court:
The court found that the Opposite Party had valid agreements and sanctions, hence there was no deficiency in service.

Issues: The court addressed whether the complainant is a consumer under the Act and whether the Opposite Party had the necessary licenses.

Ratio Decidendi: The court held that the definition of consumer depends not on the identity of the buyer but the purpose of the transaction. The Opposite Party must provide adequate evidence of a commercial purpose for the exemption from the definition of consumer to apply.

Result: Complaint dismissed.

Table of Content
1. facts regarding booking and payments made for commercial unit. (Para 1 , 2 , 3 , 4)
2. debate on whether the purchase was for commercial purpose. (Para 10 , 15)
3. discussion about licenses and available permissions for construction. (Para 19 , 22)
4. final ruling on the sufficiency of evidence and complaint outcome. (Para 24)

1. Brief facts necessary for the adjudication of the present complaint are that in February, 2013 the complainant booked a commercial space in the Opposite Party's project "OCUS 24K" located at Sohna Road, Sector 68, Gurgaon, Haryana. The Complainant paid a registration amount of Rs.4,00,000 vide cheque bearing No. 209331 to the Opposite Party.

2. Vide letter dated 28.5.2013, the Opposite Party provisionally allotted Unit No. UG - 186 admeasuring 361 sq.ft. on the upper ground floor of the Opposite party's project.

3. Subsequently, on 27.6.2013, the complainant made further payment to the extent of Rs.7,17,542 vide cheque No. 084713 to the Opposite Party. The Complainant had paid a total amount of Rs.11,17,542 even before execution of the Builder Buyer Agreement.

4. Pursuant to this, the Buyer's Agreement was executed between the parties on 24.12.2013 for the aforesaid commercial unit. The total sale consideration payable for the aforesaid unit was
agreed at Rs.42,94,095. The Complainants opted for Construction linked payment plan which has been produced below for ready reference:



5. The Opposite Party raised further demands from the complainant vide their demand letters dated 14.4.2014, 12.6.2014, 12.8.2014 and 25.3.2015.

6. However, the complainant later came to know that the Opposite Party had not taken the necessary sanctions / approvals from the competent authority for construction of the aforesaid. Aggrieved by the same the complainant filed a complaint dated 6.2.2015 with the Hon'ble Chief Minister of Haryana and marked a copy to the Directorate of Town and Country planning , Haryana (hereinafter referred to as DTCP). The DTCP, vide its letter dated 30.3.2015, confirmed that the licence had not been provided to the Opposite party. The relevant portion of the reply of the DTCP has been produced below for ready reference:
"The above mentioned complaint has been examined, wherein keeping in view the fact that the subject cited licence has not been issued in name of 'Ocus Skyscrapers Reality Ltd' though the colony is being developed by said company, it has been desired to know that whether the transactions done with said developer for commercial units in subject cited licence shall be safe or not. In case, the agreement done between licencee (i.e. Perfect Constech Ltd.) and the developer (Ocus Skyscrapers Reality Ltd) is illegal then request has been made to take appropriate legal action.
In view of above, it is to inform that as per record, the licence No. 76 of 2012 dated 1.8.2012 has been granted to Perfect Constech Ltd. for development of commercial complex and no approval has been taken from the Department for development of the same by Ocus Skyscrapers Reality Ltd. Accordingly, on the basis of the documents received from you on 10.2.2015, the matter is being got examined before taking necessary action as per Act / Rules."


7. The Complainants then got served a legal notice dated 6.5.2015 upon the Opposite party and sought refund of the monies paid to the Opposite party.

8. Aggrieved by the aforesaid, the Complainant approached the District Forum, pursuant to which, the Opposite Party canceled the allotment of the complainant vide letter dated 18.1.2017.

9. The complaint was thereafter returned from the District Forum on the ground that it was beyond the pecuniary jurisdiction of the District Forum. The complainant then approached this commission alleging deficiency of services on part of the Opposite Party.

10. The Opposite Party has contested the present case and has raised certain preliminary objections as to the Maintainability of the complaint case. The Opposite Party has contended (a) t















































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