1. Vide the present appeal, the Appellant impugns the order dated 5.2.2018, passed in CC - 1447/2014 titled Kalpana Kumar v. National Insurance Co. Ltd., by the District Forum, North - West, Delhi.
Brief facts of the case as per the District Forum record are:
1. The complainant has filed the present complaint against the OP under S.12 of the Consumer Protection Act , 1986 thereby alleging that the complainant purchased a second Hand Car, Skoda, bearing registration No. DL - 8CNA - 1729 and after purchase of the car, the registration certificate was transferred in the name of the complainant on 24.04.2008. The complainant further alleged that after purchase the car, the agent of OP came to the premises of the complainant and took the photographs and filled the application / documents and insured the car and the latest insurance policy number with OP is 361000/31/13/6100000279 and the policy period was from 16.4.2013 to 15.4.2014 and the IDV of the car is Rs. 2,50,007. On 7.4.2014, the car was completely burnt near Bentex Community Hall, Naraina Road, Delhi while driving the car, due to short - circuit and the complainant immediately informed the police department, Fire - Brigade and