1. The present Consumer Complaint has been filed before this Commission under S.17 of the Consumer Protection Act, 1986 , by KLJ Polymers & Chemicals Ltd. (hereinafter referred to as "Complainant") against Oriental Insurance Company Ltd. (hereinafter referred to as "Opposite Party") seeking the following reliefs:
(a) "To pay in respect of the loss of raw material / chemicals stored at the raw material godown amounting to Rs.40,52,182 as per stock.
(b) To compensate on account of mental torture, untold mental agony, harassment and hardship to the tune of Rs. 1,00,000;
(c) To compensate for litigation expenses to the tune of Rs.50,000;
(d) To pay interest @15% per annum from the date of the complaint till realisation."

2. Brief facts necessary for the adjudication of the present complaint are that the Complainant had taken two standard fire and Special Perils Policies from the Opposite Party. The first policy bearing No. 272200/11/2010/131 was taken for a total sum insured of Rs. 15,50,00,000 in which plant and machinery with furniture, fixtures and Fittings, Building and stock was covered. Another policy bearing No. 272200/11/2010/132 was taken for a total sum insured of Rs 45,00,00,00