NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
R.K. Agrawal, J
Quadros Motors Pvt. Ltd. v. Pranali Chari
| Table of Content |
|---|
| 1. details of appeal and case introduction. (Para 1 , 5) |
| 2. complainant faces repeated defects post-purchase. (Para 2 , 3) |
| 3. arguments regarding service responsibility and defect acknowledgment. (Para 4 , 8) |
| 4. manufacturer's onus to prove absence of inherent defects. (Para 6 , 7) |
| 5. legal expectations in consumer transactions and evidence of defect. (Para 9 , 10 , 11) |
| 6. final ruling and dismissal of revision petition. (Para 12) |
1. The Present Revision has been filed by the Petitioner against the impugned order dated 5.12.2014 passed by the State Consumer Disputes Redressal Commission, Panaji, Goa (hereinafter referred to as the "State Commission") in Appeal No. 37 of 2014.
2. The case of the Complainant is that the Complainant / Respondent No. 1 had purchased a new Suzuki Access - 125 Scooter from Opposite Party No. 1 / Petitioner on 23.7.2011, bearing Registration No GA - 07 - J - 3054. The total price consideration of the Scooter was Rs.57, 000 (Fifty Seven Thousand Only). After registration of the Scooter on 5.10.2011, on 7.10.2011 the Scooter stopped functioning. Complaint was lodged with the Opposite Party No. 1 who directed to take the Scooter / vehicle to Mapusa
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