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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
* R. K. Agrawal (President), Binoy Kumar (Member)
Complainants – Appellant
Versus
Ozone Projects Private Limited – Respondent
| Table of Content |
|---|
| 1. consumer complaints regarding delayed possession. (Para 1 , 3 , 5) |
| 2. claims and compensation for financial loss and mental distress. (Para 4 , 8 , 10) |
| 3. compensation awarded for delayed delivery of possession. (Para 11 , 12 , 14) |
1. These Complaints have been filed by the Complainants under S.21 of the Consumer Protection Act, 1986 (hereinafter referred to as "the Act") against Ozone Projects Private Limited. As all these Consumer Complaints are relating to the same Project, i.e., "The Metrozone" and the issues involved are more or less similar, hence all these Consumer Complaints are being disposed of by this Common Order.
2. For the sake of convenience Consumer Complaint No. 2044 of 2017 is being taken as the lead case.
3. CONSUMER COMPLAINT No. 2044 OF 2017
The brief facts as stated in the Complaint are that the Complainants lured by the attractive advertisements of the Project "The Metrozone" of the Opposite Party, on 10.6.2009, booked a Flat No. R - 904, admeasuring 2661 sq. ft. in the said Project by paying an advance amount of Rs.5,00,000 to the Opposite Party. Thereafter, on 23.8.2009, the Complainants entered into an Agreement for Sale and Construction Agr
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