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2021 Supreme(Online)(Del) 4557

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
* R. K. Agrawal (President), Dr. S. M. Kantikar (Member)
Mr. Paras Jain – Appellant
Versus
Amazon Seller Service Private Limited – Respondent


Advocates:
For the Appellants/Petitioners: Mr. Paras Jain
For the Respondents: Mr. Joy Basu

1. The present Consumer Complaint under S.2 (1)(d)(i) read with S.12(1)(c) of the Consumer Protection Act, 1986 (for short, the "Act") has been filed by the Complainant, Mr. Paras Jain against Opposite Party, Amazon Seller Service Private Limited seeking refund of the amount of 9,119 paid towards purchase of Mobile Phone along with litigation and transportation cost of 1 lakh and Punitive Damages to the tune of 743,00,00,000 (Rupees Seven Hundred Forty Three Crore Rupees) for causing legal injury and financial loss to the Complainant as well as innumerable other Consumers.

2. Pertinently, Complainant has filed IA 4627 of 2017 seeking permission to represent the numerous consumers at large under S.12(1)(c) of the Consumer Protection Act, 1986 .

3. The facts leading upto the present Complaint are that the Opposite Party is a Private Company running the business of E - Commerce across the Country by selling goods online via its official webpage www.amazon.in.

4. On 23.2.2016, the Complainant purchased a Mobile Phone bearing Model No. Coolpad Note 3 (White 16 GB) from Opposite Party at the selling price of 9,119 including shipping charges of 120. The Complainant contends that after usi

































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