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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
* R. K. Agrawal (President), Dr. S. M. Kantikar (Member)
Mr. Paras Jain – Appellant
Versus
Amazon Seller Service Private Limited – Respondent
| Table of Content |
|---|
| 1. complaint initiated under consumer protection act. (Para 1 , 2 , 4) |
| 2. details about the complaint and claimed damages. (Para 3 , 5 , 8) |
| 3. misleading advertisements and related case laws. (Para 6 , 7 , 11) |
| 4. arguments on punitive damages. (Para 14 , 18) |
| 5. discussion on maintainability and jurisdiction. (Para 25 , 26) |
| 6. final order and dismissal of the complaint. (Para 28) |
1. The present Consumer Complaint under S.2 (1)(d)(i) read with S.12(1)(c) of the Consumer Protection Act, 1986 (for short, the "Act") has been filed by the Complainant, Mr. Paras Jain against Opposite Party, Amazon Seller Service Private Limited seeking refund of the amount of 9,119 paid towards purchase of Mobile Phone along with litigation and transportation cost of 1 lakh and Punitive Damages to the tune of 743,00,00,000 (Rupees Seven Hundred Forty Three Crore Rupees) for causing legal injury and financial loss to the Complainant as well as innumerable other Consumers.
2. Pertinently, Complainant has filed IA 4627 of 2017 seeking permission to represent the numerous consumers at large under S.12(1)(c) of the Consumer Protection Act, 1986 .
3. The facts leading upto the present Complaint are t
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