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2021 Supreme(Online)(Del) 4577

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
R. K. Agrawal (President)
Brigadier Harir Pant v. Imperia Structures Ltd.


Advocates:
For the Appellants/Petitioners: Rahul Sharma
For the Respondents: Neha Gupta

Table of Content
1. introduction of key consumer complaints regarding possession delays. (Para 1 , 3 , 4)
2. arguments presented by both parties regarding service deficiency. (Para 5 , 6 , 7)
3. court's assessment of delay causations against developer's claims. (Para 8 , 9 , 10 , 11)
4. court's ruling on consumer entitlement for timely refunds. (Para 12 , 13)
5. final determination of complaints resulting in approved refunds. (Para 14 , 21)

1. The present Consumer Complaints have been filed under S.12(1)(a) read with S.21 of the Consumer Protection Act, 1986 (for short "the Act") by the Complainants against Opposite Party, M/s. Imperia Structure Ltd. (hereinafter referred to as the Developer) seeking refund of the entire deposited amount collected from them as the Opposite Party Developer failed to hand - over the possession of the Flats booked by them in the Project launched by the Developer in the name and style of "the ESFERA" situated at Sector 37 C, Gurgaon - Dwarka Expressway.

2. Since the facts involved in these Complaints are similar except for minor variations in the Flats numbers and their sale consideration, these Complaints are being disposed off by this common Order. Howeve



























































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