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2022 Supreme(Online)(Del) 7274

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
Judge, J
Opposite Party – Appellant
Versus
Rachna Agrawal – Respondent


Table of Content
1. basis of the complaint regarding negligence due to improper medical care. (Para 2 , 3)
2. details of appeal process and the arguments presented. (Para 4 , 5)
3. evaluation of medical opinions and their implications on patient care. (Para 8 , 9 , 10)
4. clarification of the duty of care by medical practitioners and its breach. (Para 15 , 16)
5. final decision on the appeal, affirming the original ruling. (Para 17)

1. Appeared at the time of arguments through Video Conferencing.
1. The instant Appeal is preferred by the Opposite Party under S.19 of the Consumer Protection Act 1986 against the impugned Order dated 28.10.2015, passed by the Chhattisgarh State Consumer Disputes Redressal Commission, Pandri, Raipur (hereinafter referred to as the ‘State Commission’), whereby the State Commission held the Opposite Party liable for medical negligence and partly allowed the Complaint.
Brief Facts:

2. The Complainant, Rachna Agrawal (hereinafter referred to as the patient), during her pregnancy, since 28.9.2012 was under Antenatal care of Dr. Vartika Mishra (hereinafter referred to as the ‘Opposite Party’). It was alleged that on 23.5.2013, the Opposite Party conducted h











































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