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2023 Supreme(Online)(Del) 18872

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
S. M. Kantikar, J
Ramesh Thangarajan v. Dr. Santhosshi Narayanan


Advocates:
For the Appellants/Petitioners: Sushil Kaushik
For the Respondents: Gopal Jain

Table of Content
1. consumer complaints filed regarding possession delays. (Para 1 , 2)
2. allegations against builder include unfair contract terms. (Para 3 , 4 , 5)
3. court analysis on unreasonable delays in possession. (Para 18 , 19 , 20)
4. court directives for refunds and compensation awarded. (Para 22 , 23 , 24 , 25)

1. The bunch of present Consumer Complaints has been filed under S.21 of the Consumer Protection Act, 1986 (for short "the Act) by the Complainants / Purchasers of the Villas under the name and style "Pacifica Aurm" proposed to be developed at Pacific Aurum Pandur, OMR Road, Chennai, Tamil Nadu (hereinafter to be referred as the Villa), by Sylvanus Builders and Developers Ltd., (hereinafter referred to as the Opposite Party Builder), inter alia, alleging deficiency in service in not handing over the possession of the Villa within stipulated period and seeking either possession with delayed compensation or refund of amount deposited by them along with reasonable interest and compensation.

2. Since all the Complainants have entered into identical Undivided Share of land and Construction Agreements (hereinafter referred to as the "Agreement") with the Opposite Parties



























































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