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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
* R. K. Agrawal (President), Dr. S. M. Kantikar (Member)
Needle Industries (India) Pvt. Ltd. – Appellant
Versus
State Bank of Travancore – Respondent
| Table of Content |
|---|
| 1. facts establish negligence claims. (Para 1 , 2 , 3 , 4 , 5 , 6) |
| 2. arguments focused on consumer status. (Para 7 , 9 , 10) |
| 3. court considers definition of consumer. (Para 8 , 11 , 13) |
| 4. ratio on commercial purpose and consumer definition. (Para 12) |
| 5. final ruling on appeal dismissal. (Para 14 , 15) |
1. This First Appeal has been filed by the original Complainant, namely, Needle Industries (India) Pvt. Ltd., against the order dated 17.8.2015, passed by the Tamil Nadu State Consumer Disputes Redressal Commission at Chennai (for short “the State Commissionâ€) in Complaint Case No. 7/2007. By the impugned order, while holding that the Complainant / Appellant herein had not established its case of negligence and deficiency in service on the part of the Opposite Parties / Respondents herein (for short the Opposite Party / Respondent Bank), and, therefore, the Complainant / Appellant is not entitled to claim compensation, the State Commission has dismissed the Complaint, preferred by the Complainant / Appellant.
2. The facts, in brief, are that the Complainant / Appellant, a Private Limited Company, engaged in the manufacturing of hand sewing needles, knitting pins, surg
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