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2022 Supreme(Online)(Del) 7317

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
* R. K. Agrawal (President), Dr. S. M. Kantikar (Member)
Needle Industries (India) Pvt. Ltd. – Appellant
Versus
State Bank of Travancore – Respondent


1. This First Appeal has been filed by the original Complainant, namely, Needle Industries (India) Pvt. Ltd., against the order dated 17.8.2015, passed by the Tamil Nadu State Consumer Disputes Redressal Commission at Chennai (for short “the State Commission”) in Complaint Case No. 7/2007. By the impugned order, while holding that the Complainant / Appellant herein had not established its case of negligence and deficiency in service on the part of the Opposite Parties / Respondents herein (for short the Opposite Party / Respondent Bank), and, therefore, the Complainant / Appellant is not entitled to claim compensation, the State Commission has dismissed the Complaint, preferred by the Complainant / Appellant.

2. The facts, in brief, are that the Complainant / Appellant, a Private Limited Company, engaged in the manufacturing of hand sewing needles, knitting pins, surgical needles and other allied products, had a current account with the Opposite Party / Respondent Bank (Opposite Party / Respondent No. 1) for the last over 25 years and was operational as on the date of filing of the Complaint (9.1.2007).

3. On 21.6.2006 and 24.6.2006 the Complainant / Appellant had raised two invo

















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