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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
R. K. Agrawal (President)
M/s. Global Living Style – Appellant
Versus
Basanti Kumari Shadangi – Respondent
| Table of Content |
|---|
| 1. revision petition procedure and context. (Para 1 , 2 , 3) |
| 2. ex parte ruling due to petitioner’s absence. (Para 4 , 5) |
| 3. finding of deficiency in service and unfair trade practices. (Para 6 , 8 , 9) |
| 4. expert testimony and its relevance in consumer disputes. (Para 10 , 11 , 12 , 13 , 14) |
| 5. final conclusion and dismissal of the revision petition. (Para 16) |
1. The present Revision Petition has been filed under S.21(b) of the Consumer Protection Act, 1986 , against the Impugned Order dated 11.11.2020 passed by the State Consumer Disputes Redressal Commission Odisha (hereinafter referred to as State Commission) in First Appeal No. 2 of 2019, whereby the State Commission had dismissed the Appeal filed by M/s. Global Living Style (hereinafter referred to as the ˜Petitioner / Opposite Party) by affirming the Order dated 26.10.2018 passed in Complaint No. 33 of 2016 by the District Consumer Disputes Redressal Forum, Ganjam (for short the District Forum) vide which the District Forum had partly allowed the Complaint and directed the Petitioner / Opposite Party to replace the non - woven bag machine with the maximum capacity of producing 700 mm length and 450 mm width or in
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