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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
R.K. Agrawal, CJ
Sanjay Gandhi Post Graduate Institute of Medical Sciences (SGPGIMS), Lucknow – Appellant
Versus
G. K. Raghuvanshi – Respondent
| Table of Content |
|---|
| 1. expectations in medical treatments are shaped by patient beliefs. (Para 1 , 2 , 3) |
| 2. expert opinions are necessary to substantiate claims of negligence. (Para 4 , 5 , 6) |
| 3. state commission's findings on treatment inadequacy are challenged. (Para 8 , 9 , 10) |
| 4. proper treatment protocols were followed by medical professionals. (Para 12 , 17 , 18) |
| 5. medical practitioners aren't liable for adverse outcomes without negligence. (Para 19 , 21 , 22 , 23) |
| 6. the appeal is allowed, dismissing prior findings of negligence. (Para 24 , 25) |
1. Patients" expectations are defined as a set of beliefs an individual holds in regard to the treatment and its outcomes with an anticipation that a given event is likely to happen as a consequence of an intervention. Those in health care continue to increase and need to be managed adequately in order to improve outcomes and decrease liability. The days of absolute trust and blind obedience to doctors are over.
1a. The Appellant - Sanjay Gandhi Post Graduate Institute of Medical Sciences (SGPGIMS), Lucknow through his Director Mr. Uttam Singh has filed the instant Appeal under S.19 of the Consumer Protection Act, 1986 (in short "the Act"),
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