2023 Supreme(Online)(Del) 18213
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
N/A, N/A
M/s City View Enterprises – Appellant
Versus
Haryana Shahari Vikas Pradhikharan – Respondent
Miscellaneous Application No. 106 of 2021 | Consumer Complaint No. 202 of 2010
For the Appellants/Petitioners: N/A
For the Respondents: N/A
The right to a Completion Certificate and regulation of services in consumer matters remains, even for commercial properties, if services are not effectively delivered according to statutory approvals.
Headnote:(A) Consumer Protection Act, 1986 - Sections 2(1)(d), 2(1)(o) - Occupation/Completion Certificate - Complainant went through numerous legal proceedings for a plot re-allotted to them. The consumer complaint was dismissed previously on the grounds of the complainant not being a consumer as defined in the Act. The court clarified that even in auction purchases, if the dominant purpose was to facilitate profit generation, it can affect the status as a consumer. (Paras 4, 11, 16).
(B) The court allowed the review application, asserting that the HSVP must issue the Completion Certificate and regularize the sewerage connection as there were no valid grounds for refusal claimed by HSVP regarding zoning violations when the construction was compliant with approved plans. (Paras 11, 17)
| Table of Content |
|---|
| 1. background of the land dispute and consumer complaint. (Para 1 , 2 , 3) |
| 2. assessment of consumer status under the act despite commercial purchases. (Para 4 , 16) |
| 3. arguments on commercial activity and consumer rights. (Para 5 , 7 , 11) |
| 4. court’s reasoning on the definition of consumer and occupancy rights. (Para 10 , 12) |
| 5. final ruling directing the issuance of the completion certificate. (Para 17) |
1. The present Miscellaneous Application No. 106 of 2021 has been filed by the Complainant seeking a direction to the Opposite Parties to issue Occupation / Completion Certificate in respect of the building constructed on SCO Plot No. 61, Sector 29, Gurugram, regularize the sewerage connection, develop dedicated parking space etc.
2. Succinctly put, the material facts relevant for disposal of the Miscellaneous Application No. 106 of 2021 and I. A. No. 11854 of 2022 are that one Shri D.P. Sharma purchased a shop - cum - office bearing No. 5, Sector - 12A, Gurgaon in an open auction held on 8.2.1990. On 1.4.1992, the aforesaid site was reallotted in the name of one Shri Ranbir Singh Dahiya, who deposited the sale consideration. Since the Opposite Party, Haryana Shahari Vikas Pradhikharan (hereinafter referred to as the "HSVP") failed to deliver physical possession of the said site, the re - allottee Shri Ranbir Singh Dahiya filed a Consumer Complaint seeking allotment of alternative site in lieu of Site No. 5, Sector 12A, Gurgaon. The District Forum vide its Order dated 4.5.2001 directed the HSVP (HUDA) to allot Site No. 61, Sector 29, Gurgaon in lieu of Site No. 5, Sector 12A, Gurgaon to the said Re - allottee. Since the aforesaid direction despite having been affirmed by the Appellate Fora was not complied with, execution proceedings were initiated by the said Re - allottee and matter reached to this Commission by way of filing a Revision Petition. By an interim Order, this Commission directed the HSVP (HUDA) to deliver possession of the plot in question to Shri Ranbir Singh on deposit of Rs.80 lakh. On 21.11.2006, the subsequent re - allottee applied for issuance of Conveyance Deed. However, the Conveyance Deed was not executed in his favour. The said re - allottee also applied for issuance of Building Plan which was sanctioned only on 25.5.2007. However, meanwhile, possession to the re - allottee was delivered on 25.1.2007. This Commission vide Order dated 2.2.2007 directed the payment of additional amount by the said re - allottee which came to be deposited on 9.2.2007. The Conveyance Deed in favour of the Ranbir Singh was executed through the GPA holder Shri Krishan Lal on 1.3.2007.
3. On 7.8.2007, Shri Krishan Lal GPA holder of re - allottee Shri Ranbir Singh Dahiya applied for transfer of the aforesaid plot in the name of Complainant Firm, M/s City View Enterprises (hereinafter referred to as the "Complainant Firm"). On 12.12.2007, re - allotment letter was issued in favour of the Complainant Firm. On 1.4.2008, a new partnership deed was executed inducting a new partner in the firm which was followed by execution of a retirement deed dated 4.6.2008 whereby one of the Partners namely Satish Kumar retired from the firm and then a fresh partnership deed between remaining partners namely Gopal Dass and Smt. Lakshmi Bai was executed. On 3.9.2008, the Complainant Firm applied for issuance of the Completion Certificate of the building constructed by them on Site No. 61, Sector 29, Gurgaon, however, the same was not issued. Feeling aggrieved, the Complainant Firm filed the Consumer Complaint No. 202 of 2010 before this Commission seeking a direction to the Opposite Party to issue the Completion Certificate and to pay an amount of Rs.5,18,40,000 towards loss of business income etc.
4. On appraisal of the facts of the case, this Commission, vide its Order dated 1.2.2016, dismissed the Complaint with the following observations :
"The complainant is before us as a partnership firm which consisted of three persons at the ti