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2023 Supreme(Online)(Del) 18217

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
Unknown, J
Shiv Udyog v. S.B.I. General Insurance co. Ltd.


Table of Content
1. insurance claim related to fire loss. (Para 1 , 2)
2. complaint for inadequate insurance settlement. (Para 3 , 4 , 5)
3. arguments on consumer definition and service deficiency. (Para 6 , 9 , 10)
4. sufficient evidence not provided for coercion. (Para 11 , 12 , 13)
5. final dismissal of the complaint. (Para 14)

1. This complaint under the Consumer Protection Act, 1986 (in short, the 'Act') has been filed seeking the enhancement of an insurance claim filed with the opposite party with compensation alleging deficiency in service. The complainant is a proprietorship firm which had obtained a Standard Fire and Special Peril Insurance Policy (in short, the 'Policy") from the opposite party for Rs 3.10 crores for his premises which was completely damaged in a fire due to an electrical short circuit on 13.2.2013.

2. The facts as per the complainant are that he has a grain cleaning and colour sortex unit at C - 98, Additional MIDC, Latur since 2012 with imported plant and machinery worth Rs 2.25 crores covered by the Policy dated 23.11.2012. The fire incident on 13.2.2013 destroyed machinery, building and godown though the fire brigade was summoned. An FIR No. 2/2013 was reg























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