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2023 Supreme(Online)(Del) 18247

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
Judge, J
Geetaben Jayeshbhai Shah v. Sheth Pukhraj Raichand General Hospital
Revision Petition | First Appeal No. 509/20011



The revisional jurisdiction is limited, and findings of fact from lower courts hold unless legal error is evident.

Headnote:This Revision Petition is filed under Section 21(b) of the Consumer Protection Act, 1986 against the dismissal of the First Appeal by the State Consumer Dispute Redressal Commission, Gujarat confirming the lower court's ruling on a case of alleged medical negligence. The facts summarize allegations against multiple medical professionals regarding the treatment of a deceased patient. The findings revealed no negligence, leading to a dismissal of the complaint. The critical issue framed concerns medical negligence, while the court's ruling emphasized established protocols and the limitations of revisional jurisdiction. The final outcome reflects the court's determination that there is no merit in the appeal, resulting in dismissal.

Table of Content
1. initial filing and parties' roles in the alleged negligence case. (Para 1 , 2 , 3)
2. summary and outcome of the district forum's dismissal. (Para 4 , 5 , 6)
3. arguments surrounding the administration of medications and negligence. (Para 7 , 8 , 9)
4. court's restrictions on revisional jurisdiction and final ruling. (Para 10 , 11)

1. This Revision Petition has been filed under S.21(b) of the Consumer Protection Act, 1986 by the Petitioner Geetaben Jayeshbhai Shah, (hereinafter referred to as the "Complainant" or Appellants) against the Impugned Order dated 21.9.2016 passed by State Consumer Dispute Redressal Commission, Gujarat, (for short "the State Commission") in First Appeal No. 509/20011, wherein the Appeal was dismissed and the Order passed by District Forum, Gandhinagar was confirmed.

2. The Complainant is Geetaben, the Opposite Parties are the Managing Trustee of Sheth Pukhraj Raichand General Hospital (OP - 1), Dr. Rachanaben Parikh (OP - 2), Dr. Bhadreshbhai Shah - Anesthetist (OP - 3), Saramma Vergis (OP - 4) was a nurse in the OP - 1 Hospital & Dr. Kishore Hirachand Jain (OP - 5).

3. The issue involved is alleged medical negligence causing death of the patient Dhaval, the son of the Complainant. .

4. The District Forum dismissed the Consumer Complaint with the following observation:
"21. Considering all these circumstances, documents on record and our observations, the complainant has failed to prove that the opponents have rendered deficient services or were negligent in rendering treatment to complainant's son Dhaval. Therefore, the complainant is not entitle to any relief as prayed for. The complaint of the complainant is liable to be dismissed."

5. The Complainant's First Appeal before the State Commission was also dismissed, hence, this Revision Petition.

6. Heard the arguments from both the sides. Perused the material on record and Orders of both the fora below.

7. On 29.4.2005, the boy Dhaval underwent "Right Modified Radical Mastoidectomy", it was performed by OP - 2 at the OP - 1 - Hospital. It was alleged that the nurse (OP - 4) administered Inj. Artacil 25 mg and Inj. Neostignine to the patient, and within a few minutes, the boy expired. The PM surgeon opined that the cause of death was "Cardiorespiratory Arrest due to Pulmonary Edema."

8. The learned Counsel for petitioner / Complainant argued that the State Commission failed to consider the important facts that the deceased boy's father purchased four Inj. Atracil and two Inj. Dicloran as prescribed by the doctor, which was supported by a statement from the medical store owner. The Counsel submitted that if Inj. Aciloc and Inj. Dicloran were administered to the deceased, there was no evidence for when, who & doses of the injections administered. The patient's injection chart only mentioned Inj. Aciloc being administered. The OPs failed to provide complete medical record as in the "Progress report" indicated that Inj. Aciloc should be administered every 12 hours and Inj. Dicloran SOS. The learned Counsel submitted that the State Commission did not seek any expert medical opinion for cardiac arrest but made a general observation about rare cases of Inj. Aciloc causing a reaction.

9. The learned Counsel for OPs argued that the District Forum and the State Commission have already held that there was no negligence on the part of the respondents. And it was not the case of res ipsa loquitur. The learned Counsel for OPs denied specifically that OP - 4 - Saramma Vergis administered Artacil 25 mg with Inj. Neostigmine to the patient. After the surgery, as per the doctor's instructions injections of Dicloran and Aciloc were administered. The complications were treated with all necessary precautions. Despite their efforts, the patient unfortunately passed away. The opinion of the head of the Department of Anaesthesia at BJ Medical College, Ahmedabad stated that they were unable to determine if the use of both drugs together caused the death. The PM repor



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