1. The present Complaint has been filed under S.21 of the Consumer Protection Act, 1986 by Aashutosh Pramod Srivastava & his brother Savivek Pramod Srivastava (hereinafter referred to as the 'Complainants') against the Opposite Parties Dr. Rahul Patil (OP - 1) & Ruby Hall Clinic (OP - 2), for the alleged medical negligence and wrong treatment which resulted into untimely death of their mother.

2. The Complaint
2.1 The Complainants' mother, Mrs. Veena Pramod Srivastava, (since 'deceased', hereinafter referred to as the 'patient') was suffering from anxiety and diabetes. On 3.6.2015, she complained uneasiness, and restlessness. Initially, treatment form local doctor was taken who suggested consulting a cardiologist. Thereafter, she was taken to Inamdar Hospital wherein no experienced cardiologist was available. Therefore, she took discharge and on 5.6.2015, taken to Dr. Rahul Patil, a cardiologist (OP - 1) at Ruby Hall Clinic (OP - 2). After examination, OP - 1 advised the patient to undergo angiography and angioplasty to remove the blockage.
2.2 It was alleged that OP - 1 openly demanded his personal fee of Rs.40,000 in cash payment, though there cashless Mediclaim insurance policy o