1. The present Consumer Complaint (CC) has been filed by the Complainants against Opposite Party (OP) as detailed above, inter alia praying for directions to the OP to:
(i) Declare that OP is deficient in providing services as contemplated under provisions of Consumer Protection Act, 1986 concerning banking and allied services and are guilty of gross negligence and deficiency therein;
(ii) Lift and / or remove any and every form of restriction placed on the said savings account bearing No. 019 546928 006 standing in the name of complainants and to unblock the operation of the same;
(iii) Rectify its records in respect of closure of the said loan accounts bearing No. 019-546936-87 of complainant No. 1 and bearing No. 019-488923-872 of complainant No. 2;
(iv) Not to interfere with the CIBIL status of complainants and if the same has already been altered by OP then the OP should show the status of complainants at CIBIL as the ones from whom no amount is due and payable;
(v) Pay the complainants -
(a) Rs.3,50,00,000 as detailed below or such other amount as may be deemed fit and proper

(b) Rs.5,00,000 towards legal expenses or such other amount as may be deemed fit and proper.
(c) Interest